Care Co-ordinator
3 weeks ago
Job Description
Support care consultations, service reviews and completing client support plans. Conduct staff supervisions and client QA’s. Create, update, audit client care plans and assist with digital care planning. Maintain accurate client and Care Professional records on Home Instead software and People Planner. Conduct client and Care Professional introductions. Work closely with the Care Manager to co-ordinate care services and ensure the perfect Care Professional and client match. Liaise with family members and relevant healthcare professionals in relation to client care. Assist in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times. Manage daily medication and task prompts. Follow up alerts to ensure a timely service. Manage and record Care Professional annual leave requests. Deal promptly and appropriately with any queries received, referring to the relevant person or team. Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals. Write care plans for new clients. Support local community, business events and activities. Ensure compliance and quality assurance standards are met in line with company procedures and CQC regulations. Report any recruitment requirements to ensure client needs are fulfilled. Provide cover in other business areas as and when required.
Qualifications
Previous experience in a homecare setting advantageous within a Care Co-ordination position. Level 3 NVQ in Health and Social Care or equivalent. Experience in the care sector delivering a wide range of personal care services. Experience of working with MAR sheets and medication in a supervisory role. Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes. Knowledge and understanding of legislation and regulations specific to Health and Social Care. Good communication skills with the ability to build rapport quickly. Must be confident to use care management technology including providing support and training to Care Professionals. Must understand the importance of confidentiality working within current legislation. Excellent communication and relationship building skills. Ability to work in a fast paced environment. Passionate about delivering a high quality service to all clients and Care Professionals. Professional and sociable team player, flexible and committed. Accurate and IT literate. Full driving licence and vehicle essential. Willing to undergo an enhanced DBS disclosure.
Additional Information
If you have a passion for care and would like to join a great team, we would love to hear from you. Please either apply or contact us on or email
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