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Technical Support Officer

3 months ago

Seascale, United Kingdom National Nuclear Laboratory Full time

Summary

Job Description for Technical Support Officer (Building Management):

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

The Technical Support Officer is a position of responsibility within NNL supporting the Senior Technical Support Officer (STSO) to ensure the company’s continued compliance to all regulations governing the nuclear industry and Site Licence Conditions. The role holder shall be responsible for ensuring that the arrangements for all Facilities (Central (B170 and B141) and Windscale Labs (B13, , B37,B22, and B34) under their management comply with all relevant environmental, health, safety, security and management system requirements in order to allow safe occupancy by people.

The job holder will be detail orientated and be able to work to deadlines.

Main Responsibilities for Technical Support Officer (Building Management):

Support management/compliance of Legionella, Fire Safety Regulations and Asbestos arrangements including logbooks and Management Plans and Safety Signs and Signals (inc DSEAR). Undertake review of Emergency Facilities state of readiness including Building Control Point and resolve deficiencies (including instructions) and welfare facilities and raising and managing issues on databases. Support with regulation compliance including Building and Construction Design Management, Workplace (Health, Safety and Welfare) and Dangerous Substances and Explosive Atmospheres (DSEAR). Support Management of office and external space within local buildings footprint and support sustainability management/improvements and input into Annual Sustainability Report. Support to Senior Technical Support Officer with building inductions (including conducting) and maintaining routine building access and liaising with other stakeholders and teams. Conduct audits and observations to monitor standards and support production of papers for Safety Committees. Point of contact for Facility Users. Support any Operations Support Team as required/requested. Lead/Organise/Attend Stakeholder meetings as required. Undertake other activities commensurate with their skills and experience as and when required.

Essential Criteria for Technical Support Officer (Building Management):

Ability to analyse information and understanding of when to escalate where decisions based upon this information are required. Highly motivated with the ability to communicate concepts. Ability to remain calm in pressured circumstances. Ability to influence and negotiate with NNL employees and external stakeholders. Experience in incident and emergency response, particularly in Building Control duties. Ability to communicate key information both verbal and written with stakeholders. Demonstrable knowledge of the operational & maintenance requirements associated with their area(s) of control. Experience of Building Management. GCSEs in Maths, English and Science Grade C or equivalent. Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).

Desirable Criteria for Technical Support Officer (Building Management):

Proven experience of managing safety, environmental, welfare and security requirements in a Building Management capacity. Experience of working with or knowledge of Asbestos and Legionella. Nebosh General and Fire Desirable.

Why join us?

NNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits:

Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage. NNL offers attractive pension plans. If you contribute 5%, NNL contributes 15%. Alternatively, if you choose not to contribute (0%), NNL will still contribute 10%. Annual Leave: Benefit from days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays. Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK Company Bonus: Be rewarded for your contributions. Learning Opportunities: Enhance your skills through excellent development programmes. Employee Assistance: Access support for personal and professional challenges. Cycle to Work: Stay active and eco-friendly. Life Assurance: Ensure peace of mind for you and your loved ones. Enhanced Sick Pay Benefits: Receive support during illness or injury. Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance. Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company

NNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

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