Ward Clerk/ Receptionist

4 weeks ago

Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

Job summary

To provide an efficient, courteous and helpful reception service to patients, their families and other Professionals when they contact the Ward. to undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with each patient's journey .

Main duties of the job

An opportunity has arisen for a dynamic Ward Clerk to join our friendly team in our Women & Neonatal Services. We are seeking an individual who is enthusiastic, hardworking, efficient, approachable, and ultimately committed to providing high standards of clerical support and Reception duties. You must have excellent communication skills and be computer literate, have good time management skills and be able to prioritise your workload in this very busy unit.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job description

Job responsibilities

To undertake various clerical and reception duties on a busy ward and reception area. This will include all administrative procedures and documentation associated with a patients journey. It is expected that staff will undertake clerical duties relating to any aspect of the service

It is expected that staff will be able to demonstrate a significant level of initiative in organizing their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner.

To ensure patient confidentiality is maintained at all times.

Person Specification

Qualifications

Essential

Grade A - C in 4 's

Desirable

Grade A-D in English and Maths

Experience

Essential

Experience in similar role

Desirable

Experience in an NHS setting

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