Ocean Import Agent

Found in: Talent UK C2 - 1 week ago

Manchester, United Kingdom Expeditors Full time
Job Description

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Import Files
• Use Global Ocean Import Wokflow Monitor on a daily basis
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in customer SOP.
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride.


Qualifications

Knowledge:
• Understanding of ocean documentation process a plus
• Hazardous Materials certification (preferred)
• Understanding of Expeditors systems and procedures


Skills:
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate and concisely obtain positive results
• Proactive and strong organizational skills
• Good computer skills (Microsoft Office)
• Fluent in English

 

Previous experience in a similar role desirable 



Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • EAP

All your information will be kept confidential according to GDPR guidelines.

Applicants must be eligible to work within the UK. 

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