Rotational Speech and Language Therapist

3 weeks ago

Ilford, United Kingdom NELFT NHS Foundation Trust Full time

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

NELFT's Barking, Dagenham, Havering, and Redbridge Nutrition and Dietetics team is excited to announce an opportunity for Band 3 Team Administrator to join our expanding Dietetic team. We are seeking an enthusiastic, dynamic, and confident professional to contribute to our growing team's success, delivering exceptional care across the mentioned localities.

Join our team and be part of an organization dedicated to excellence patient care.

Main duties of the job

·To support the community Nutrition and Dietetic Service for Barking & Dagenham, Havering and Redbridge team. Reporting to Senior Administrators to deliver an efficient and effective administrative service.

·Manage and maintain efficient administrative system

·Ensuring data quality and accuracy in EPR and other systems.

·Provide general administration to ensure the smooth running of the service 

·Prioritise own workload on a day-to-day basis to ensure that deadlines are met with support from the Senior Administrators

·Booking dietetic appointments using the RiO patient management system and being the point of contact across the Boroughs of Havering, Redbridge and Barking & Dagenham for callers to the service.

·Opening, sorting and sending post. 

·To communicate in the most appropriate manner with patients, carers and health professionals in person, by telephone or in writing in a clear, appropriate and accurate way.

·To attend and actively participate in meetings& training .

·Adhere to the NELFT policy on patient records, documentation and communication.

Attend supervision with supervisor and participate in the Trusts appraisal system, produce PDPs.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 pro rata for part time).

High Cost Area Supplement - Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 pro rata for part time).

Detailed job description and main responsibilities

Essential Criteria:

·NVQ level 3 in administration or previous proven experience in working within an admin role.

·Working in a busy office environment, able to Multitask and able to work without supervision and use own initiative.

·Maintain confidentiality/Data protection.

·Good working knowledge of Outlook, Excel, Word, PowerPoint.

·Knowledge of the Trust values.

·Clear communication skills including excellent writing, data entry and presentation skills.

·Establish and maintain good working relationships internally and externally.

Additional Information:

·To be able to work across different locations at the request of the supervising Senior Administrator. Hainault Health Centre, Harold Wood Clinic, Porters Avenue if necessary.

·NELFT offers flexible and hybrid working options for successful candidates.

·Commitment to continuing professional development.

·Additional information about protocols and guidelines while working at NELFT are outlined in this document.

Person specification

Demonstration of Trust Values

Essential criteria

Demonstration of Trust Values

Qualifications

Essential criteria

NVQ level 3 in administration OR Previous proven experience of working in an administration role

Experience

Essential criteria

Working in a busy office environment including multi-tasking skills Experience of working autonomously Creating and maintaining office systems

Desirable criteria

Minimum 2 years working in an NHS setting Experience effectively managing interactions with anxious and distressed clients

Knowledge

Essential criteria

An awareness of NHS priorities. Good working knowledge of Outlook, Word, Excel, Power point, Access Maintain confidentiality/data protection

Desirable criteria

Update and maintain efficient administration systems

Skills

Essential criteria

Clear communication skills including excellent writing, data entry and presentation skills Able to work without supervision and use own initiative Establish and maintain good working relationships

Desirable criteria

Able to multi-task

Other

Essential criteria

Commitment to continuing professional development

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.

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