Receptionist

Found in: Talent UK C2 - 2 weeks ago

Saint Leonards, United Kingdom Hastings & Rother Healthcare Full time

Job summary

Full and Part time roles avalible

Do you:

Enjoy working as part of a team? Provide excellent customer service face to face as well as over the telephone? Want to be part of a rapidly growing organisation? Thrive in a busy working environment?

If this sounds likeyou, then we would love to hear from you

HRH are currently looking to recruit full-time and part time receptionists to join our dynamic and evolving organisation.

Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Receptionist in General Practice.

Main duties of the job

Our reception rolesare varied, interesting and applicants should be self-motivated and dedicatedto providing excellent customer service. The successful candidate would besomeone who enjoys working in a fast-paced environment and who can provideexcellent customer service, compassion and support to our patients. Excellentcommunication and team-working skills are essential. If you think this soundslike you, are looking for a new challenge and would like to become part of ourrapidly expanding and developing team, then we would love to hear from you.

About us

Hastings &Rother Healthcare (HRH) is a newly formed organisation which consists of threeGP practices within Hastings and St Leonards. We are an organisation that israpidly expanding and we currently cover the largest patient population inHastings & St Leonards.

HRH are currentlylooking to recruit a full-time receptionist to join our dynamic and evolvingorganisation.

Hastings &Rother Healthcare is an innovative organisation, which continues to expand. Wehave an exciting opportunity for candidates to showcase their skill set as aReceptionist in General Practice.

We are able tooffer part time hours, within an enjoyable working environment, aswell as offering opportunities for staff to develop and an opportunity to jointhe NHS Pension scheme

Closing Date: Monday 6th May 2024

Interview Date: Tuesday 14th May 2024

Previous Applicants Need Not Apply

We reserve the right to close this advertisementearly if we receive a high volume of applications

Job description

Job responsibilities

Hastings & Rother Healthcare

Purpose of the role:

To assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Please refer to the link for the full job description

Person Specification

Experience

Essential

Minimum of GCSE Level C in English or equivalent Experience of working with the general public Knowledge of general office procedures IT literacy including excellent proficiency in word processing, excel and data entry Good interpersonal skills and a willingness to work flexibly as part of a team The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary Good organisational skills The ability to ensure a calming manner when communicating with difficult people, in person or on the telephone Confident and effective communication skills, both verbally and in writing The ability to respond flexibly to the demands of the post The ability to work effectively as a member of a team Maintain confidentiality at all times Understand and have a commitment to the principles of equal opportunity and diversity Manage and prioritise multiple tasks Understand the accuracy when dealing with patient records Use a methodical working approach and meet deadlines Be able to work under pressure and have clear systems/strategies in order to prioritise workload Be proactive and able to use own initiative to complete tasks and projects

Desirable

Experience of General Practice Knowledge of EMIS Web

Qualifications

Essential

Minimum of GCSE Level C in English or equivalent

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