Clinical Administrator

Job summary

Newhall Surgery is looking for a motivated, empathetic, organised individual with good IT skills to join our busy Clinical Administration Team. The post holder willhave a positive attitude, good listening and communication skills and be a teamplayer. Previous experience of working within a medical environment would be advantageous. This is a varied role with much of the work undertaken being of ahighly confidential and sensitive nature.

Part time hours are offered (approximately 20 per week) with the working pattern to be agreed with the successful candidate.

Closing date: 5 May 2024.

Main duties of the job

The post holder will be a member of the ClinicalAdministration team with varied roles and responsibilities such as, but notlimited to, managing referrals, processing clinical correspondence, undertakingmedical reports/requests and subject access requests, patient record managementincluding registrations and deductions, online services, generic practiceemails, pathology allocation, QoF/IIF/Enhanced Services recall management etc. Alsoto provide support to the wider clinical and non-clinical team as needed.

About us

Newhall Surgery has a list size of approximately 11,000 patients. Wehave an active Patient Participation Group and endeavour to liaise well withinthe local community. We are active on Facebook and have good reviews within NHSChoices.

Our clinical staff consists of three GP Partners, four GPs, twoRegistrars, Nursing Team, Pharmacy Team and a Health & Wellbeing Coach.

We also have committed and professional management, administrative, secretarialand care navigation teams.

We are a friendly Practice who believe that communication, team working,well-being and learning are vital to the success of our organisation. We alsohave two 'get togethers' per year to help support our internal communicationprocesses and the feeling of 'family' within the organisation.

The Partners are very supportive of staff and place a high value ontheir learning and development.

Job description

Job responsibilities

The post holder will be a member of the ClinicalAdministration team with varied roles and responsibilities such as, but notlimited to, managing referrals, processing clinical correspondence, undertakingmedical reports/requests and subject access requests, patient record managementincluding registrations and deductions, online services, generic practiceemails, pathology allocation, QoF/IIF/Enhanced Services recall management etc. Alsoto provide support to the wider clinical and non-clinical team as needed.

Please see the attached Job Description & Person Specification for full details.

Person Specification

Experience

Essential

Experience of working with the general public Experience and working knowledge of medical terminology NHS / Primary Care General Practice experience

Qualifications

Essential

RSAII audio-typewriting/typewriting (or equivalent / demonstrable experience) Good standard of education with excellent literacy and numeracy skills

Desirable

City & Guilds / AMSPAR Qualification

Skills

Essential

Excellent communication skills (written and oral) Strong IT skills (generic) SystmOne or equivalent user skills

Desirable

Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management

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