Account Manager

Found in: Talent UK C2 - 2 weeks ago


London, United Kingdom HH Global Full time

Account Manager

Job ID 2023-3339 Category Marketing Procurement Services (Client Services) Location : Name London, UK Position Type Permanent (employee) Weekly Hours Full time hours

Purpose of the job

As an Account Manager within the studio team you will be working on behalf of a global electronics brand supporting project management on all briefs for both production and activations, as well as print and digital art working requirements.

Reporting into the Senior Account Manager, you will work closely with both the studio and production teams to deliver the highest possible execution of client briefs, while expertly managing the expectations of multiple stakeholders across a variety of projects, using your experience and knowledge to ask the right questions to ensure synergy across all touch points.

The perfect candidate will have strong production and event management experience working in a client facing role. Experience of the creative process & working with a studio team would also be advantageous.

Beyond the day-to-day, the Account Manager is responsible for ensuring that HH has an industry-leading standard of project management, with processes and systems that maintain the highest standards in project and campaign delivery.

Key Responsibilities

Be the main point of contact for clients & actively build relationships Ensuring successful delivery of all creative projects, including activations and 3D window displays Working in partnership with the Traffic Manager, creative team and account management to review areas of improvement, and implementation. To deliver contractual requirements, prepare presentations and ensure activity is recorded using the designated company tools. Managing multiple campaigns simultaneously Delivering operational excellence Delivering campaigns on time and to a high standard of accuracy Brief suppliers on client requirements Updating and managing critical paths and WIP documents Visiting vendors onsite to carry out thorough QC check 100% of all items produced

Knowledge, Skills + Experience

Experience working within an agency in a production or project management role. Management of projects across both campaign and digital communications Experience of managing complex builds and digital campaigns. Management of multi-discipline teams: Account Management, Strategy, UX, Creative, Design, Production. Highly motivated, and an expert in project management & delivery. Strong ethos to deliver innovative, creative solutions that have the client’s needs at the heart. Excellent verbal and written communication. Ability to communicate with authority, with good negotiation and influencing skills. Understanding of processes, workflows, tools, and methodologies. Proactive problem solver. Commercially astute. Strong time management and prioritisation skills Stays calm under pressure and able to work to tight deadlines Has a high level of production and activation knowledge Able to troubleshoot unexpected project issues and implement preventative measures Approachable and confident to offer advice in client meetings Proficient in Microsoft and Google apps
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