Senior Payments Manager
1 month ago
We are a fast-growing, FinTech company looking for a talented and enthusiastic individual to join our team. We are expanding, making this a perfect position if you would like to have a significant impact on our company’s growth and develop your role and career as the business evolves. You will join a team where your ideas will be welcomed and valued.
We are looking for a Senior Payments Manager to join the Payments Team. The role is key to help the Payments Team scale existing payments volumes as well as define how payments will be processed as new products are launched over the next few months.
Role Responsibilities
- Manage Payment FTE, be responsible for the accurate and timely manner of tasks within SLA while minimising errors.
- Assess Risk and ensure Payments operations are doing best practices and aligned to audit requirements.
- Be involved in payment projects and project User Acceptance Testing
- Mentor Team and encourage a team culture of knowledge share and cross-training
- Strong understanding of payment regulations and operational Risk required.
- Look to drive operational improvements.
- Update procedures and implement new processes for new products
- Reviewing reconciliations daily to align platform and client account balances.
- Identifying and rectifying issues, with further root cause analysis to provide feedback on training, process changes, or technical development to prevent future errors.
- Checking team members' payment entries, interest and platform-generated entries for accuracy before processing.
- Monitoring and allocating teams' workload adapting where requirements rise.
- Compilation and allocation of interest, fees and other transactions to the insignis platform
- Reporting to line manager weekly MI, errors and issues, SLA Breaches
- Helping to identify process and technology changes to benefit processes, team and bank relationships.
- Mentoring and guiding team members in internal procedures and personal development.
Requirements
- 10+ experience in payments and managing a team
- Processing of payments, Faster Payments, Chaps, Currency Payments.
- Knowledge of interest rates, calculations and process changes.
- Understanding of MS Excel
Nice To Have:
- Good knowledge of the clearing and settlement cycles for UK domestic payment schemes
- Understanding of PSR/PSD2 rules
- Changes required for Financial Services firms to comply with APP rules and CoP
Benefits
- Competitive compensation
- 25 days holiday (exc. Bank holidays)
- Pension contributions
- Private medical insurance
- Employee health and wellness discounts
- Cycle to Work Scheme
- Monthly happy hours and team lunches
- Lunch and learn training sessions.
Working Pattern
- Hybrid working pattern in Cambridge office, 3 days in the office, 2 days remote.
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