New Customer Advisor

2 weeks ago

ClaytonleMoors, United Kingdom Frasers Group Full time

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME

Frasers Group Financial Services is the next chapter of significant growth for the Frasers Group, offering customers across the brands a range of flexible ways to pay and loyalty rewards through an innovative app. The business has well established, resilient roots in the Studio Financial Services business, but is set for unrivalled growth as it scales rapidly, putting the Frasers Group customer at the heart of everything it does.

Based in sites across the UK, Frasers Group employ over 30, colleagues in a wide variety of roles, delivering great colleague experiences, many of whom have seen their careers grow with opportunities within the wider business.

Job Description

At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation.

Our New Customer Administrators are there to assess and process applications in line with set criteria, quality and regulatory standards and expectations.

As a New Customer Administrator, you will be:

Processing new customer applications, adhering to TCF and business standards and expectations Providing first point of contact support for potential victims of application fraud, controlling loss prevention, and protecting brand reputation. Adhering to all compliance, governance, risk and standards, ensuring that the right outcomes are achieved. Effectively assessing affordability.

Qualifications

Experience of working within the financial services sector. Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection Ability to deliver in a fast-paced environment. Is delivery and customer focussed. Analytical, pragmatic, and systematic in approach to problem solving. Ability to analyse requirements and processes and provide feedback. Self-motivated with the ability to work individually and as part of a team. Attention to detail. Excellent communication skills, both verbal and written.

  • New Customer Advisor

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    Full and part time candidates considered (Evenings & Weekends)At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation.Our New Customer Administrators are there to assess and process applications in line with set...

  • Customer Support Advisor

    1 month ago

    Clayton Le Moors, United Kingdom Recruitment Solutions (North West) Ltd Full time

    **Job Description** Accrington £21,000 We are working with a client in Accrington to Appoint a Customer Support Advisor. The purpose of this role is to provide support to franchisees of the business with any queries and training they require. In addition to this you will be required to provideadministrative support across mailbox functions within the...

  • New Customer Advisor

    2 weeks ago

    CLAYTON-LE-MOORS, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    Full and part time candidates considered (Evenings & Weekends) At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation. Our New Customer Administrators are there to assess and process applications in line with...

  • New Customer Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    Job Description Full and part time candidates considered (Evenings & Weekends) At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation. Our New Customer Administrators are there to assess and process...

  • New Customer Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of...

  • New Customer Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of...

  • New Customer Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Frasers Group Financial Services Full time

    Job DescriptionFull and part time candidates considered (Evenings & Weekends)At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation.Our New Customer Administrators are there to assess and process applications...

  • New Customer Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...

  • New Customer Advisor

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    Full and part time candidates considered (Evenings & Weekends)At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a New Customer Administrator to join our Financial Services Team based at our Clayton Operation. Our New Customer Administrators are there to assess and process applications in line with...

  • Customer Service Advisor

    2 weeks ago

    Clayton le Moors, United Kingdom Pertemps Leeds Full time

    Customer Service Advisor (Days & Nights) Salary: £28,708 per year + benefits Hours: 4 days at 7am – 7pm followed by 4 days off, then 7pm - 7am, 4 days off then repeat !! Immediate start available !! We are now working with an exciting transport company for Customer Service Advisors based in Clayton-Le Moors, on a permanent full time basis. If you are...

  • Customer Service Advisor

    2 weeks ago

    Clayton le Moors, United Kingdom Pertemps Leeds Full time

    Customer Service Advisor (Days & Nights)Salary: £28,708 per year + benefitsHours: 4 days at 7am – 7pm followed by 4 days off, then 7pm - 7am, 4 days off then repeat!! Immediate start available !!We are now working with an exciting transport company for Customer Service Advisors based in Clayton-Le Moors, on a permanent full time basis. If you are...

  • Customer Service Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Pertemps Bond Full time

    Customer Service Advisor (Days & Nights)Salary: £28,708 per year + benefitsHours: 4 days at 7am – 7pm followed by 4 days off, then 7pm - 7am, 4 days off then repeat!! Immediate start available !!We are now working with an exciting transport company for Customer Service Advisors based in Clayton-Le Moors, on a permanent full time basis. If you are...

  • Collections Advisor

    3 days ago

    Clayton le Moors, United Kingdom Frasers Group Financial Services Full time

    **Company Description** At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...

  • Customer Service Advisor

    3 days ago

    Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    At Frasers Group we're rethinking retail. Through digital innovation and unique customer experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers providing flexible and convenient ways to pay across our...

  • Customer Service Advisor

    2 weeks ago

    Clayton-le-Moors, United Kingdom Pertemps Bond Full time

    Customer Service Advisor (Nights)Salary: £29,052 per year + benefitsHours: 4 nights at 7pm – 7am followed by 4 days off then repeatExcellent progression opportunities for people who really want a careerThis will initially be a 12 month Fixed Term Contract, with a very strong chance of becoming permanentWe are now working with an exciting transport...

  • Customer Training Support Advisor

    2 weeks ago

    Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    At Frasers Group we're rethinking retail. Through digital innovation and unique customer experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of...

  • Account Servicing Advisor

    7 days ago

    Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

    Location- Clayton Le MoorsAt FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for an Account Servicing Advisor to join our Financial Services customer service Team based at our Clayton Operation.Our Account Servicing Advisor will handle customer contact effectively and professionally across all channels,...

  • Compliance Monitoring Advisor

    3 days ago

    Clayton le Moors, United Kingdom Frasers Group Financial Services Full time

    **Company Description** At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...

  • Compliance Monitoring Advisor

    3 days ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...

  • Compliance Monitoring Advisor

    3 days ago

    Clayton-le-Moors, United Kingdom Frasers Group Full time

    Job Description At Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a Compliance Monitoring Advisor to undertake second line of defence independent reviews to provide assurance and ensure the systems and controls are effective, policies and procedures are adhered to,...