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Coventry, Coventry, United Kingdom Frasers Group Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Front of House team as an Event Day Staff member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Provide excellent customer...
Front of House Event Day Staff
4 months ago
Company Description
Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than events a year.
Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.
Our team is committed to providing the best experience and service for all of our visitors.
‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.
Overview:
An opportunity has arisen for an event day Front of House staff to join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience serving a variety of food and drinks in our in-house concessions outlets.
Hours of work:
This role is offered on a Casual Worker basis with no guarantee of work.
Shift assignments are fully flexible and may include early starts, late finishes and weekend working
Rates of pay for this role start from £11.44p/h
Job Description
Providing all customers at the CBS Arena with excellent customer service Serving food and drinks to all guests of the CBS Arena Interacting with customers and providing excellent customer service for our guests Maintaining the areas of work to a high standard of cleanliness Taking orders from clients and customers and utilising the till system where necessary to accurately take orders. Clearing, cleaning and resetting tables and buffet stations Cash handling/using tills. Preparing rooms and surrounding areas for service To adhere to the policies and standards of the CBS Arena including; Cash Handling, Stock Management, Health & Safety and Food Safety.We are looking for someone who can demonstrate the following:
Hard working, punctual and reliable You will be well-presented, articulate and organised and have friendly personality. Good communicator Confident talking to new people Previous experience in a customer service environment Able to work as part of a team and individually Must be able to work evenings and weekends Able to work in a fast-paced environment
Qualifications
