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Continuous Improvement Manager

7 months ago

Solihull, United Kingdom Johnson Controls Full time

Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We protect assets and people by helping to ensure a safe and secure environment throughout the entire customer journey.

What you will do 

As a CIM you will be responsible to smoothen the customer experience of one of Sensormatic’s major international customers. Reporting to the EMEA Continuous Improvement Director you will identify improvement areas, will have several points of contact throughout the day with your colleagues globally, working on the implementation of our improvement projects. You will be responsible to bring incremental and ongoing changes into our organization, resulting in more efficient business processes, reduced cost, and an improved customer experience.

How you will do it

Support our senior leadership in the deployment of top down organizational changes, assessing the impact of any change vs the current business process in place Maintain close relationships with the different internal teams to better understand the market/their needs and challenges. Actively look for areas of improvement by using customer feedback, business data, your internal network…but always starting from/tying back to our business processes Folowing Lean Six Sigma’s DMAIC model, steer our organization through the improvement journey and drive the different initiatives to completion Translate your improvement proposals into a yearly project roadmap that is aligned with the overall business direction. Lead the local deployment of the agreed CI projects. Provide input on new process or standards in support of the organization, with significant impact on the business/function results (the improvements should result in either cost reduction OR stimulate margin and/or increase revenue.)

Remote role.

What we are looking for

Minimal Bachelor Degree and 5 years of relevant working experience.

English & Spanish advanced Level.

Minimal Lean Six Sigma green belt certified (or willing to obtain the certification within the first 3 months of employment).

Knowledge of BPMN & visio is a plus.

Proficient in Microsoft Office.

SKILLS:

Excellent process improvement & modeling skills.

Effective communicative & interpersonal skills.

Critical thinking.

Excellent troubleshooting and problem-solving skills.

Change Management.

What we offer

Johnson Control offers an interesting compensation package according to your qualification and experience. In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment, are part of our employee benefits package.

Working with us you will be part of a global company that welcomes diversity, rewards work well done and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.

Who we are

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®; SENSORMATIC Solutions. 

For more information, visit www.johnsoncontrols.com