Technical Operations Apprentice

4 weeks ago

London, United Kingdom The ITP Full time
The Opportunity
Our client is recruiting for a Technical Operations Apprentice to join their team in London EC2M.

The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way

The Company
“We’re not just about cutting-edge cloud solutions and digital transformation services. We’re on a mission to put people and customers first, always. Founded with a vision that values creating an exceptional workplace and building meaningful client relationships over chasing revenue, we’re here to revolutionise the tech industry with a heart. As an Apprentice Technical Operations Co Ordinator your responsibilities include the provisioning and support of Voice, Data, Mobile and Unified Communications.”

The Position
Job Title: Technical Operations Apprentice 
Apprenticeship Course: Level 3 Digital Support
Apprenticeship Duration: 16 Months
Location: London EC2M
Working Hours: Monday to Friday, 9am-5pm
Salary: £19,000 per year

Role and Responsibilities
• Provisioning all products.
• Communicating with customers and suppliers to coordinate delivery, provide regular updates, and manage handovers upon completion.
• Ensuring timely and successful delivery of services to customers.
• Addressing any issues related to orders and faults, while meeting all service level agreements (SLAs).
• Conducting fault diagnostics and collaborating with suppliers/customers for resolution.
• Keeping customers informed through phone and email communications.
• Managing tickets and workflows using ServiceNow.
• Performing general administrative tasks, including billing entry.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage. The ITP are working on behalf of a third party to advertise their vacancy.

By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

RequirementsEligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

BenefitsBenefits:
“We are committed to build an Employee Experience and Value Proposition (EVP) to establish our company as a place where everyone loves to work and is inspired and supported to deliver outstanding performance.”

We will do this by providing benefits that:
• Provide for all employees’ lifestyle choices to support you and your loved ones whether that is current needs and well-being, future requirements or potential emergency or difficult times.
• Go beyond statutory requirements, provide flexibility and clearly signal the importance our company places on building a great workplace.
• Are part of a wider EVP and are seen as a positive benefit to joining and remaining with the team and position the company as an employer of choice for all.

  • Technical Operations Apprentice

    4 weeks ago

    London, United Kingdom The ITP Full time

    Job DescriptionThe Opportunity Our client is recruiting for a Technical Operations Apprentice to join their team in London EC2M. The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with...

  • Apprentice Technical Operations Co Ordinator

    1 month ago

    London, United Kingdom ITP Full time

    Apprentice Technical Operations Co Ordinator **The Opportunity** Our client is recruiting for an **Apprentice Technical Operations Co Ordinator** to join their team in **London EC2M.** The **Level 3 Digital Support Technician Apprenticeship** programme that we are offering**, **will allow you to kick-start your career in an industry that is constantly...

  • Apprentice Technical Operations Co Ordinator

    4 weeks ago

    London, United Kingdom Theitp Full time

    Apprentice Technical Operations Co Ordinator London, United Kingdom | Posted on 02/05/2024 Our client is recruiting for an Apprentice Technical Operations Co Ordinator to join their team inLondon EC2M. The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly...

  • Apprentice Technical Operations Co Ordinator

    5 days ago

    London, United Kingdom Theitp Full time

    Apprentice Technical Operations Co Ordinator London, United Kingdom | Posted on 02/05/2024 Our client is recruiting for an Apprentice Technical Operations Co Ordinator to join their team inLondon EC2M. The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly...

  • Apprentice Technical Operations Co Ordinator

    11 hours ago

    London, United Kingdom Theitp Full time

    Apprentice Technical Operations Co Ordinator London, United Kingdom | Posted on 02/05/2024 Our client is recruiting for an Apprentice Technical Operations Co Ordinator to join their team inLondon EC2M. The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly...

  • Apprentice Technical Operations Co Ordinator

    18 hours ago

    London, United Kingdom Theitp Full time

    Apprentice Technical Operations Co Ordinator London, United Kingdom | Posted on 02/05/2024 Our client is recruiting for an Apprentice Technical Operations Co Ordinator to join their team inLondon EC2M. The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly...

  • Operations Leader

    7 days ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Operations Leader to join our Workshop Team based in Coventry. The Operations Leader's role is to lead a cell team of between 1 and 25 individuals (including, but not limited to apprentices, technicians and Manufacturing Engineers etc). They ensure that their facility operates to the appropriate processes and behaviours to ensure...

  • Apprentice Technical Bid Writer

    2 weeks ago

    London, United Kingdom Northstar Consultancy Full time

    In 2021, North Star was delighted to be awarded ‘Employer of the Year’ at the Apprenticeship Connect Awards (a UK-based apprentice training provider). This award is testament to our investment in and commitment to developing young talent in the rail industry. We now have a great opportunity for an individual who has the desired skills and personal...

  • Technical Coordinator

    4 weeks ago

    London, United Kingdom Theitp Full time

    The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills andqualification to help really drive your career forward. We’re not...

  • Technical Coordinator

    5 days ago

    London, United Kingdom Theitp Full time

    The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills andqualification to help really drive your career forward. We’re not...

  • Technical Coordinator

    11 hours ago

    London, United Kingdom Theitp Full time

    The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills andqualification to help really drive your career forward. We’re not...

  • Technical Coordinator

    18 hours ago

    London, United Kingdom Theitp Full time

    The Level 3 Digital Support Apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills andqualification to help really drive your career forward. We’re not...

  • Apprentice Technical Support Specialist

    1 month ago

    London, United Kingdom HelpDesk Heroes Full time

    **Level 3 Information Communications Technician** **Title**:Apprentice Technical Support Specialist **Company**:HelpDesk Heroes **Full Address**:1 Long Lane, London, SE1 4PG. **Weekly Hours Worked**:Monday to Friday 9:00am 5:00pm. **Salary**: £16,000 - £23,000 dependent on experience. **About the company**: HelpDesk Heroes are a team of experienced...

  • Electrical Apprentice

    1 week ago

    London, United Kingdom OCS Group Full time

    **About The Role**: This role will serve a large events venue in central London working on equipment such as lighting systems, conductors, power distribution and cables. They work under the direct supervision of the site electrical team as trainees and assistants performing less-skilled tasks for several years before moving into an electrician role. **Brief...

  • Apprentice Technical Services Manager

    5 days ago

    London, United Kingdom PRS Full time €70,000

    Technical Services Manager -Canary Wharf - £70,000 Hours -Monday to Friday Days 8AM - 5PM An excellent opportunity has arisen with one of my clients who are looking for an Technical Services Engineering Manager on a Critical Banking Environment based in Canary Wharf. Preferably electrically biased, you will manage a team of supervisors and engineers to...

  • Apprentice Technical Services Manager

    2 weeks ago

    London, United Kingdom PRS Full time €70,000

    Technical Services Manager -Canary Wharf - £70,000 Hours -Monday to Friday Days 8AM - 5PM An excellent opportunity has arisen with one of my clients who are looking for an Technical Services Engineering Manager on a Critical Banking Environment based in Canary Wharf. Preferably electrically biased, you will manage a team of supervisors and engineers to...

  • Advanced Technician

    4 weeks ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Advanced Technician to join our CNC Team based in Coventry. This role will involve supporting the Subtractive Manufacturing processes from job request through to component delivery, including but not limited to:- Supporting Manufacturing Engineers on delivering products and services Providing technical input into manufacturing...

  • Advanced Technician

    4 weeks ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Advanced Technician to join our CNC Team based in Coventry. This role will involve supporting the Subtractive Manufacturing processes from job request through to component delivery, including but not limited to:- Supporting Manufacturing Engineers on delivering products and services Providing technical input into manufacturing...

  • Advanced technician

    4 weeks ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Advanced Technician to join our CNC Team based in Coventry. This role will involve supporting the Subtractive Manufacturing processes from job request through to component delivery, including but not limited to:- Supporting Manufacturing Engineers on delivering products and services Providing technical input into manufacturing...

  • Advanced technician

    4 weeks ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Advanced Technician to join our CNC Team based in Coventry. This role will involve supporting the Subtractive Manufacturing processes from job request through to component delivery, including but not limited to:- Supporting Manufacturing Engineers on delivering products and services Providing technical input into manufacturing...