Skin Spa Manager
4 weeks ago
The role:
Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.
What you’ll do:
Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business. Focus on maximising opportunities through brand eventing, new launches and promotions Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand Participate in interactive training and provide feedback on hands on experience and innovative ideas to develop service tools and customer activityYou are:
Commercially aware with a passion for skincare and beauty A confident and articulate communicator Self-motivated, enjoy exploring opportunities and taking initiative Customer-focused and results-oriented Genuinely looking forward to new challengesYou have:
3 years experience in a management or supervisory role Significant experience in a Beauty retail or Spa environment Exceptional customer service skills Proven ability of coaching and motivating a team Excellent communication and analytical skillsWe have:
65 years of expertise in Beauty and Spa with our Clarins and My Blend brands Distinctive, high-quality products and services A longstanding commitment to social, economic and ecological initiatives Growth opportunities Learning & Development An attractive compensation and benefits package-
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