Operations Manager(Transport Manager)

3 weeks ago

Woodford, United Kingdom CitySprint Full time
Operations Manager(Transport Manager)

Operations Manager | London East| Permanent

Salary: £37,669

Shifts:  Monday to Friday

Hours: 40 Hours

Benefits and perks:

An  impressive holiday allowance  that rises in line with your years of service. Additional day off  for your birthday so you can celebrate in style. Death in Service  allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our  enhanced Maternity and Paternity leave. Complimentary day of annual leave  to cherish unmissable family moments – could be graduation, first day of school or moving home. Look after your wellbeing with access to a  health and wellness program. Make the most of  ‘Medicash Perks at Work’  – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our  ride to work  scheme means you can keep fit while saving money – what’s not to like? Travel for cheaper withinterest free  season ticket loans  (available after a years’ service)

Who are we?

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.

This is where YOU come in

CitySprint have an exciting opportunity for a Operations Manager in London East to support with the management and delivery of the commercial growth objectives across our business.

You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA’s and Health and Safety parameters. Support the Service Centre Manager to create a KPI driven environment based on service and revenue.

The main responsibilities within the Operations Manager role are:

A successful Operations Manager manages the day-to-day resources within the Service Centre, supporting the Service Centre Manager to positively contribute to the success of the Service Centre through managing and optimising all resources Manage stakeholder relationships to ensure that CitySprint retains a positive commercial reputation. Actively manage, support and develop a team of Operations Controllers/ Coordinators to achieve the collective Service Centre success via regular 121’s and objective and performance reviews. Ensures all in-house systems are updated accurately and in a timely manner e.g. CityTrak, X-Despatch 3, Salesforce Monitors the operational costs and allocation of resources to ensure optimisation of revenue and profit, and proactively seeks to identify new opportunities for maximisation Direct communications always relating to designated courier workload courteously and efficiently Proactively support growth through liaising with Account Management and Sales teams whilst implementing new business.

Skills needed for an Operations manager:  

Full understanding of Service Centre operational processes A good Working knowledge of systems including CityTrak and X-Despatch 3 Ability to proactively advise clients and colleagues of business-critical information and updates Ability to reprioritise tasks/workload in line with changing business needs in a busy and time sensitive environment A clear understanding of commercial targets and performance Ability to deputize for the Service Centre Manager as required Demonstrates a strong customer orientation and builds successful/strong customer relationships to maintain retention Understands Service Centre KPI’s & SLA’s and how to positively influence success

If the Operations Manager role sounds perfect for you, we really want to hear from you 

The   successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check

We do not require the assistance of agencies with this vacancy – thank you in advance


  • Logistics Operations Manager

    3 weeks ago

    Woodford Green, Greater London, United Kingdom CitySprint Full time

    Operations ManagerCitySprint, a leading courier services provider in the UK, is seeking an experienced Operations Manager to join our team in London East.The successful candidate will be responsible for managing day-to-day courier resources, maximising efficiencies across the network, and ensuring adherence to customer SLA's and Health and Safety...

  • Maintenance Operations Manager

    2 weeks ago

    Woodford Green, Greater London, United Kingdom Wates Group Full time

    We are seeking a proactive Maintenance Operations Manager to join our Responsive Maintenance division in North East London. As a key member of our team, you will be responsible for delivering high-quality maintenance services to our residents.Key ResponsibilitiesEvaluate and optimize work scheduling processes to ensure consistent performance against...

  • Senior Housing Operations Manager

    3 weeks ago

    Woodford Green, Greater London, United Kingdom CRA GROUP LIMITED Full time

    About the RoleWe are seeking an exceptional Senior Housing Operations Manager to join our team at CRA GROUP LIMITED. As a key member of our management team, you will play a vital role in delivering a comprehensive and responsive housing management service to our multi-tenure portfolio.Key ResponsibilitiesStrategic Leadership: Develop and implement strategic...

  • Sales and Management Graduate Scheme

    1 month ago

    Woodford, United Kingdom Rentokil Initial Full time

    Initial Washrooms Sales and Management Graduate Scheme - Telesales Woodford 8.30am-4.30pm Mon-Thurs, 8.30am-3.15pm Fri £20,987 basic + bonus + structured career progression + mobile phone + tablet + company discount scheme Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal...

  • Sales and Management Graduate Scheme

    3 months ago

    Woodford, United Kingdom Rentokil Initial Full time

    Initial WashroomsSales and Management Graduate Scheme - TelesalesWoodford8.30am-4.30pm Mon-Thurs, 8.30am-3.15pm Fri£20,987 basic + bonus + structured career progression + mobile phone + tablet + company discount scheme Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal service and is part of...

  • Sales and Management Graduate Scheme

    4 weeks ago

    Woodford, United Kingdom Rentokil Initial Full time

    Initial Washrooms Sales and Management Graduate Scheme - Sales Support Woodford Mon-Fri 9am-5pm £23,100 basic + bonus + structured career progression + mobile phone + tablet + company discount scheme Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal service and is part of the...

  • Sales and Management Graduate Scheme

    3 months ago

    Woodford, United Kingdom Rentokil Initial Full time

    Initial WashroomsSales and Management Graduate Scheme - Sales SupportWoodfordMon-Fri 9am-5pm£23,100 basic + bonus + structured career progression + mobile phone + tablet + company discount scheme Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal service and is part of the Rentokil Initial...

  • Deputy Catering Manager

    7 days ago

    Woodford, United Kingdom Bancroft'S School Full time

    Required forFebruary 2025 Full-time, permanent Bancrofts, one of the countrys leading co-educational day schools, are looking for a Deputy Catering Manager who will report to the Catering Manager.The Deputy Catering Manager will be responsible formanaging and developing the catering departments food and beverage activities, including overseeing staff, aiding...

  • Deputy Catering Manager

    7 days ago

    Woodford, United Kingdom Bancroft'S School Full time

    Required forFebruary 2025 Full-time, permanent Bancrofts, one of the countrys leading co-educational day schools, are looking for a Deputy Catering Manager who will report to the Catering Manager.The Deputy Catering Manager will be responsible formanaging and developing the catering departments food and beverage activities, including overseeing staff, aiding...

  • Deputy Catering Manager

    1 week ago

    Woodford, United Kingdom Bancroft's School Full time

    Required forFebruary 2025Full-time, permanentBancrofts, one of the countrys leading co-educational day schools, are looking for a Deputy Catering Manager who will report to the Catering Manager.The Deputy Catering Manager will be responsible formanaging and developing the catering departments food and beverage activities, including overseeing staff, aiding...

  • Service Support Operative

    6 months ago

    Woodford, United Kingdom Rentokil Initial Full time

    Rentokil Initial Warehouse Operative £23,986+ bonuses + RI Rewards Full-time 7am - 4pm shift which may vary Woodford Initial Washrooms, part of the Rentokil Initial Group, is seeking dedicated, hardworking and reliable individuals to join our existing team as a Warehouse Operative. Your role will be to support the Service Manager whilst carrying out and...

  • Warehouse Operative

    5 months ago

    Woodford, United Kingdom Rentokil Initial Full time

    Initial Washrooms - Warehouse OperativeKey InformationThis role comes with a basic salary of £23,986 per annum plus benefits including monthly bonus and access to discounts and cashback rewardsInitial Washroom Hygiene is one of the UK’s leading providers of washroom, hygiene and floorcare services. Our team of experts provide fully serviced hygiene...

  • Waste Collection Driver

    6 months ago

    Woodford Green, United Kingdom Away With It Waste Management Ltd Full time

    **About** Away With It Waste Management Ltd are an established waste removal company looking for a flexible & hard working part time driver and operative to join our friendly team. Assist the driver's mate in the collection of customers waste from residential and commercial premises Manoeuvre items onto the back of the vehicle & communicate with team...

  • Waste Collection Driver

    5 months ago

    Woodford Green, United Kingdom Away With It Waste Management Ltd Full time

    **About** Away With It Waste Management Ltd are an established waste removal company looking for a flexible & hard working part time driver and operative to join our friendly team. Assist the driver's mate in the collection of customers waste from residential and commercial premises Manoeuvre items onto the back of the vehicle & communicate with team...

  • Commercial Cleaner

    6 months ago

    Woodford, United Kingdom Well Polished Greater London Full time

    **We’re looking for professional, reliable Commercial Cleaners to join our 5-star cleaning team!** Welpol Contract Cleaning provides a solution for businesses in many different sectors, such as; gyms, offices, warehouses, leisure premises, medical facilities and construction sites. As a WelPol cleaner, you will have: - Good organisation skills - A track...

  • Assistant Manager

    2 weeks ago

    Woodford, United Kingdom Greene King Full time

    Company Description PART TIME - 25 HOURS PER WEEK As Assistant Manager, you'llbe at the heart of our management team helping to ensure the smooth running of a busy pub.From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.Join us at Greene King pubs, where we have always been the beacon for...

  • Maintenance Operative

    6 months ago

    Woodford Green, United Kingdom Bupa Care Homes Full time

    Job Number: HAR00LE Harts House Nursing Home Harts Grove Woodford Green Essex IG8 0BF Location Status On site Salary Amount £11.25 - £12.78 **Job title: Maintenance Operative** **Location: Harts House Bupa Care Home, H**arts Grove, Woodford, Woodford Green IG8 0BF** **Salary: £11.25 - £12.78 per hour** **Contract: Permanent 40 hour...

  • Deputy Catering Manager

    1 week ago

    Woodford, United Kingdom Bancroft'S School Full time

    Required forFebruary 2025Full-time, permanentBancrofts, one of the countrys leading co-educational day schools, are looking for a Deputy Catering Manager who will report to the Catering Manager.

  • Deputy Catering Manager

    1 week ago

    Woodford, United Kingdom Bancroft'S School Full time

    Required forFebruary 2025 Full-time, permanent Bancrofts, one of the countrys leading co-educational day schools, are looking for a Deputy Catering Manager who will report to the Catering Manager.

  • Assistant Branch Manager

    5 months ago

    Woodford, United Kingdom Huws Gray Group Full time

    We are looking for an Assistant Branch Manager  to join us at Huws Gray Woodford ! If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool...