We have other current jobs related to this field that you can find below
-
Parts Advisor
3 days ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob Title: Parts Advisor - Mercedes Benz TruckAbout the Role:We are seeking a highly motivated and organized Parts Advisor to join our team at Marshall Motor Group. As a Parts Advisor, you will play a crucial role in supporting our customers and colleagues by providing excellent service and ensuring the efficient delivery of parts.Key...
-
Parts Advisor- Mercedes Benz Truck
1 week ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleParts Advisor- Mercedes Benz Truck & Van Fareham Job referenceREQ09895 Date posted29/08/2024 Application closing dateBlank LocationMercedes-Benz Truck & Van Fareham SalaryCompetitive Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Role: Parts Advisor Location: Mercedes Benz Truck & Van Fareham ...
-
Parts Advisor- Mercedes Benz Truck
1 week ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleParts Advisor- Mercedes Benz Truck & Van Southampton Job referenceREQ09988 Date posted19/08/2024 Application closing dateBlank LocationMercedes-Benz of Southampton SalaryCompetitive Contractual hours BasisFull time Job category/typeParts AttachmentsBlank Job description Role: Parts Advisor Location: Mercedes- Benz Truck & Van Southhampton ...
-
Workshop Controller- Mercedes Benz Truck
1 week ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleWorkshop Controller- Mercedes Benz Truck & Van Southampton Job referenceREQ10009 Date posted28/08/2024 Application closing dateBlank LocationMercedes-Benz Truck & Van Southampton SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Workshop...
-
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleMercedes-Benz of Southampton, Trade Parts Advisor, Job referenceREQ09873 Date posted05/08/2024 Application closing dateBlank LocationMercedes-Benz of Southampton SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeBlank AttachmentsBlank Job description Role: Parts Advisor Location:...
-
Workshop Invoicer- Mercedes Benz Truck
2 weeks ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleWorkshop Invoicer- Mercedes Benz Truck & Van Southampton Job referenceREQ09829 Date posted27/08/2024 Application closing dateBlank LocationMercedes-Benz Truck & Van Southampton SalaryCompetitive Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Workshop Invoicer Location: Mercedes Benz Truck & Van...
-
Parts Advisor- Mercedes Benz of Blackburn
2 months ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleParts Advisor- Mercedes Benz of Blackburn Job referenceREQ09641 Date posted10/07/2024 Application closing dateBlank LocationMercedes-Benz of Blackburn SalaryCompetitive Contractual hours45 BasisFull time Job category/typeParts AttachmentsBlank Job description Role: Parts Advisor Location: Mecedes Benz of Blackburn Hours: full time 45 hours...
-
Service Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeService Administrator Opportunity at Mercedes Benz Truck and Van SouthamptonAt Marshall Motor Group, we prioritize delivering outstanding service to our clientele. As a Service Administrator, your contributions will be vital in ensuring the precise and prompt execution of all administrative tasks within the department. You will also have the chance to engage...
-
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleService Administrator/Bookings- Mercedes Benz Truck and Van Southampton Job referenceREQ09319 Date posted11/06/2024 Application closing dateBlank LocationMercedes-Benz Truck & Van Southampton SalaryCompetitive Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Service Administrator Location: Mercedes...
-
Service Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeService Administrator Position at Mercedes Benz Truck and Van SouthamptonAt Marshall Motor Group, we prioritize exceptional customer service and operational excellence. As a Service Administrator, your responsibilities will include ensuring the precise and prompt execution of all administrative tasks within the department. You will also have the chance to...
-
Service Operations Administrator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeService Administrator Role at Mercedes Benz Truck and Van SouthamptonAt Marshall Motor Group, we pride ourselves on delivering outstanding service to our clientele. In the capacity of a Service Administrator, you will be instrumental in guaranteeing the precise and prompt execution of all administrative tasks within the department. This position also allows...
-
Service Team Manager
1 month ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleService Team Manager - Mercedes Benz - Chichester Job referenceREQ09786 Date posted29/07/2024 Application closing dateBlank LocationMercedes-Benz of Chichester SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Service Advisor Location: Mercedes-...
-
Service Technician- Mercedes Benz of Preston
3 weeks ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleService Technician- Mercedes Benz of Preston Job referenceREQ09961 Date posted19/08/2024 Application closing dateBlank LocationMercedes-Benz of Preston Salary£35,548 Basic plus uncapped OTE Based on individual time saved, team profit and CSI Bonus Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description ...
-
Receptionist - Mercedes- Benz of Blackburn
2 weeks ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleReceptionist - Mercedes- Benz of Blackburn Job referenceREQ09991 Date posted22/08/2024 Application closing dateBlank LocationMercedes-Benz of Blackburn SalaryNational Living Wage Contractual hours40 BasisFull time Job category/typeFront of House AttachmentsBlank Job description Role: Receptionist Location: Mercedes- Benz of Blackburn Hours:...
-
Post-Sales Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJoin Our Team at Marshall Motor GroupPosition available for a Service Advisor at Mercedes-Benz & SMART of BoltonAttractive base salary with unlimited earning potentialEmployee benefits include 25 days of annual leave, life insurance, and exclusive discountsAbout UsMarshall Motor Group stands as a prominent car dealership in the UK, operating 141 dealerships...
-
Service Technician
4 weeks ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleService Technician - Mercedes-Benz of South Lakes Job referenceREQ09893 Date posted08/08/2024 Application closing dateBlank LocationMercedes-Benz of South Lakes Salary£35,548 Basic plus uncapped OTE Based on individual time saved, team profit and CSI Bonus Contractual hours45 BasisFull time Job category/typeMechanical AttachmentsBlank Job...
-
Aftersales Consultant- Mercedes Benz
2 months ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleAftersales Consultant- Mercedes Benz & Smart Bolton Job referenceREQ09587 Date posted08/07/2024 Application closing dateBlank LocationMercedes-Benz & SMART of Bolton SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeBlank AttachmentsBlank Job description Aftersales Consultant Location:...
-
Mercedes-Benz of Southampton, Aftersales Manager
2 months ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleMercedes-Benz of Southampton, Aftersales Manager Job referenceREQ09719 Date posted18/07/2024 Application closing dateBlank LocationMercedes-Benz of Southampton SalaryIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Contractual hours45 BasisFull time Job category/typeBlank AttachmentsBlank Job description ...
-
Customer Care Consultant
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJoin Our Team at Marshall Motor GroupPosition available for a Service Advisor at Mercedes-Benz & SMART of BoltonAttractive base salary with unlimited earning potentialPerks include 25 days of annual leave, life insurance, and employee discountsAbout UsMarshall Motor Group stands as a prominent car dealership in the UK, operating 141 locations nationwide....
-
Aftersales Operations Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAftersales Operations Manager – Mercedes-Benz Dealership Working Hours: Monday to Friday, 8am to 6pm, totaling 45 hours per week. Compensation: Competitive base salary complemented by an attractive OTE and bonus structure. Benefits: Enjoy 25 days of annual leave in addition to public holidays, along with life insurance and a pension plan. About Us Marshall...
Service Advisor- Mercedes Benz Truck
2 months ago
Customer Service Advisor
Location: Mercedes Benz Truck & Van Southampton
Hours: hours per week, including Saturday mornings on a rota basis
Salary: Competitive Basic Salary Including an uncapped OTE
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus & Commission: Includes an uncapped OTE and bonus scheme which can be discussed further at the interview
Who we are
Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes Webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The role
As a Service Advisor, you play a vital role in the dealership, being the point of contact between the customers and our workshop. You will be based front of house in the showroom, so need to be passionate about helping customers. Full training is provided, so you don’t need to have worked in a car dealership before. Your first couple of weeks will include our Marshall Customer Journey induction programme, shadowing opportunities and a buddy system, all designed to help you settle into your new role.
Who you are
• Previous customer service experience is essential
• You will be passionate about the customer journey and giving a great customer experience
• You are comfortable working to deadlines and managing customer expectations with regular communication and updates
• You will have strong attention to detail and organised as you will manage your own customer base and workload
• Feel confident supporting with complex customer issues professionally and leaning on management for guidance where necessary
• Tech savvy, ideally having used CRM systems in the past
What you’ll do
• Establish and manage the customer relationship ahead of their booking, greeting them on arrival
• Supporting the customer’s experience through their Marshall journey in a positive and proactive manner
• Act as an advocate for the business and the customer as the subject matter expert, supporting their decision making to achieve desirable outcomes
• Complete all administration duties linked to the customer in an accurate and sympathetic manner
• Proactively supporting the customer with future requirements
• Working as part of a team to drive outstanding customer service and retention
If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
