Dispenser

2 months ago

Hornsea, United Kingdom Eastgate Medical Group Full time

Job summary

**vacancy may be closed early if large volume of applications received**

Part-time Dispenser required for 3 days per week on a 2-week rolling rota at busy GP practice to work across 2 sites, Hornsea and Aldbrough. Own transport essential.

This is a demanding role, working to surgery protocols to deliver a first class service for patients. We are looking for someone to join an established team, who enjoys a challenge and will go the extra mile for patients.

Main duties of the job

To provide a comprehensive service to patients, including thepreparation and processing of repeat prescriptions, acute prescriptions, andchanges to medication. Dispense medication in accordance with patientrequests and as authorised by Doctors and Nurse Prescribers.

About us

Eastgate Medical Group is a large organisation based in Hornsea with other sites in Aldbrough (branch site) and Hull (Hastings Medical Centre). As part of the Yorkshire Coast and Wolds PCN in East Yorkshire and Symphonie PCN in Hull, we are a forward-thinking organisation striving to provide high quality patient care.

The Team is led by 9 GP-Partners, with support from Advanced Clinical Practitioners, Nurse-Prescribers, Long-term Conditions Nurses and Healthcare Assistants.

The clinical team is well-supported by Care Navigators, Dispensers and Administrative staff.

Job description

Job responsibilities

To deal with patient enquiries bytelephone and face to face in respect of requests for prescriptions.

To process prescriptions on thecomputer, ensuring all medication is linked to a diagnosis. Where necessaryverify this information with the doctors and/or nurse prescribers to ensureclinical records are accurate and up to date.

Adhere to Standard Operating Procedures(SOPs) as laid down in the SOPs Manual and allied to the Dispensing ServicesQuality Services (DSQS).

Report all significant events and nearmisses with dispensing medication to patients as required under DSQS.

Take part in audit as determined byDSQS.

Liaise with NHS and private hospitalsin respect of enquiries regarding patient medication and advice of any changein medication following a consultant appointment or inpatient stay.

To liaise with Doctors, Nurses,Community Staff, and other colleagues regarding patient medication queriesincluding dealing with documents and tasks in EMIS Web.

Dispense medicines in accordance withprescriptions authorised using the bar code scanning system.

Ensuring that payment is taken for all medicinesdispensed and, in the case of exemption or pre-payment certificates, that informationis verified. Obtain appropriatesignatures on the reverse of the prescription form.

Order and dispense Controlled Drugsin strict accordance with the regulations.

Ordering drugs and dressings throughsuppliers as required with reference to drug tariff and other pricinginformation.

Ordering stocks of bottles, bags,labels and other consumables as required.

Checking goods received againstdelivery notes and putting away stock using the bar code scanning system.

Pricing of prescriptions and month endprocessing for the Prescription Pricing Authority.

Maintain up to date clinical records.

Ensure handovers to staff are conductedefficiently and comprehensively to ensure continuity of service to doctors andpatients.

Maintain a clean and tidy workstation.

Follow practice policies and guidelinesin terms of health and safety, risk management, IT security and code ofconnectivity and others.

Undertaking training and CPD relatingto the role of Dispenser and also any mandatory and advisory training relatingto work in primary care.

At all times observe the strict rulesof confidentiality.

This job description outlines the key duties ofthe role but is not an exhaustive list.You ae required to undertake any other duties as requested which are commensuratewith the role to ensure the smooth running of the practice. The job description and rota may be amendedto suit the needs of the business.Notice will be given of any proposed changes.

Person Specification

Qualifications

Essential

GCSE English and Maths A* - C or equivalent

Desirable

Successful completion of Buttercups Dispensing Assistant course or equivalent

Experience

Essential

Experience of working in a customer facing role

Desirable

Experience of working in a GP practice or primary care Information Governance knowledge Familiar with medical terminology/drug names Experience of working with EMIS Web

General

Essential

Ability to work under pressure Team player but able to work with minimum supervision Commitment and enthusiasm Good communication skills Accuracy/attention to detail Organised and methodical Sound IT knowledge

Desirable

Warm and friendly Sense of humour

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