Hardware & Technical Assessment Engineer

4 weeks ago

Hertfordshire, United Kingdom cerco Full time

Responsibilities and Duties

Our valued client is looking for a customer-focused and enthusiastic Hardware & Technical Assessment Engineer. The applicant should be technically competent, possess good written and verbal communication skills and have SC Clearance with a view to obtaining DV Clearance.

The Hardware & Technical Assessment Engineer role will comprise of the below

The imaging of Laptops / desktops for deployment to customers and internal break fix teams. Assessing the technical requirements against customers’ requests & liaising with suppliers for availability and quotes Evaluating new desktop equipment and recommending additions and amendments to the hardware catalogue Physical warranty and non-warranty repairs to faulty stock. Behaviours Champion teamwork and knowledge sharing Be professional, positive and have an aptitude of solving problems and delivering service improvement Be politically savvy and understand the stresses and priorities of our customers Demonstrate good organisational skills, reliability and conscientiousness Able to work under pressure and use your own initiative You must be prepared to work on a nuclear licensed site and obtain DV clearance.You will be onsite 100% of the time over a 9 day working fortnight (every other Friday off)

Skills Required

Technical understanding of Desktop/ Laptop hardware Experienced in fault finding and hardware break/fix repair Excellent customer service skills Excellent verbal and written communication skills Basic knowledge of Active Directory and SCCM COMPTIA A+ or competently answer technical questions on interview

Desirable

(MCP) Microsoft Certified Professional

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