Trauma and Orthopaedics Nursing Team Administrator
4 weeks ago
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working full time: 37.5 hours per week
We are looking for for a highly motivated individual to provide comprehensive clerical support to the Orthopaedic Trauma Department using a high level of initiative and discretion. Excellent communication skills are required as the post-holders will be required to liaise directly with patients, consultants and other hospital/external colleagues on the telephone, face to face and in writing.
This role requires a willingness to work as part of a team as well as the ability to work unsupervised. The successful applicant will have the ability to work under pressure, pay attention to detail and have excellent organisational skills.
The list below is to outline the main duties involved; however this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.
Main duties of the job
Responding to external and internal telephone queries from staff, patients and others, both internal and external, and referring to appropriate person. Communicate with patients over the telephone, arranging appointments as necessaryTyping correspondence to patients and GP Practices i.e. Clinic Letters. Data Entry onto national databases and management of this database, which includes a trauma database.E-mail clinical correspondence to multi-disciplinary staff/teams as required.To priortise own workload appropriately referring any service concerns to the Team Leader in a timely manner.Distribution of the departmental post, scanning of documents.Checking of stationery stock and ordering within guidelines from the manager, using e Procurement when necessary. Responsibility for checking goods and cross-checking between delivery note and purchase order upon delivery of goods.Working for our organisation
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Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full timeJob summary Working full time: hours per week We are looking for for a highly motivated individual to provide comprehensive clerical support to the Orthopaedic Trauma Department using a high level of initiative and discretion.Excellent communication skills are required as the post-holders will be required to liaise directly with patients,...
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