Client Sales Executive

1 month ago

StokeonTrent, United Kingdom Vodafone Full time

Location: Stoke Contact Centre + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time hours per week – Mon to Fri

Hybrid

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
 

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Are you ready to join our Enterprise Operation as the next Client Sales Executive?
 

An exciting opportunity has arisen for a talented Client Sales Exec to focus on selling converged and mobile services, identifying and maximising prospects whilst upselling Vodafone’s UK leading portfolio.
 

When you join Vodafone’s Regional Business sales function, we give you all the tools you need to succeed within our desk-based role. You’ll be to selling solutions from our extensive business portfolio through strong, professional and long-lasting relationships with our customer base. You will ensure the customer is always ready to deliver to their end customers and workforce with offerings that will simplify and enrich their businesses.
 

You will need to:

Manage an allocated base of SME fixed and mobile customers whilst working within a small and high performing team.  Successfully differentiate from competitors through solution selling, understanding client challenges and problem statements, identifying opportunities, driving organic growth and client retention.  Drive NPS improvements through excellent customer experience, becoming our clients trusted advisor.  Be confident, self-motivated, and able to use own initiative.  Deliver commercially responsible decisions ensuring the clients and Vodafone’s needs are met. Accurate forecasting of key performance metrics, utilising salesforce, and lead management.  Identify opportunities for Unified communications, IOT, security and Cloud & Hosting propositions.  Identify opportunities to grow mobile base revenue through cross sell upsell propositions.  Work to sometimes challenging, client led timeframes.  Effectively and efficiently, manage aligned customer queries. 

Who you are

Previous solution based selling experience in a SME or equivalent market. Ability to understand customer needs, build long lasting relationships with customers uncovering multiple opportunities.  An understanding of P&L and revenue management would be beneficial. The ability to articulate how our portfolio can increase productivity and efficiencies using outstanding written and oral communication skills.  An understanding of Converged, mobile and fixed voice, data, Cloud & Hosting would also be beneficial. A positive attitude with a pro activate willingness to learn. Drive and passion to hit targets in a challenging and complex sales environment. 
 

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