HR Apprentice

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Our aim is to create a world which is more connected, inclusive and secure. We know that technology has the power to transform lives by creating opportunities and providing support where its needed most.

As a public benefit company, our work funds the ability to make a positive impact on society. Weve donated millions to projects that use technology to improve peoples lives and have committed to delivering £60m worth of support over the next three years.

We understand the impact the Internet has on the environment and are committed to helping the UK reach Net Zero by . Were already a Carbon Neutral company through offsetting our emissions and will continue to work on reducing our footprint.

AREA OF BUSINESS 

Human Resources 

JOB LEVEL 

P0 

JOB TITLE 

HR Apprentice (Operations)

Level 3 CIPD HR Support Apprenticeship 

TYPE OF POSITION 

Permanent 

REPORTS TO 

Head of HR Operations 

AUTHOR 

Jon Hull 

VERSION 

V.1 

REVIEW DATE 

1.3.24 

GENERAL
DESCRIPTION
OF ROLE 

Working towards a CIPD Level 3 HR Support Apprenticeship you will work within the HR team to deliver a wide range of HR process administration, from onboarding new starters to managing probation periods, leavers. You will support the HR systems and Data Administrator as well as liaise with employees across the business with general queries, responding within agreed Service Level Agreements

JOB RESPONSIBILITIES 

Support the HR Systems and Data Administrator with the monthly HR reporting. 

Learn and assist with manager queries and help resolve (Tier1) this will include inbox management, general queries and responding within agreed Service Level Agreements 

Learn and assist with relevant administration for manager communications (supporting HRBPs). 

Build strong relationship within the HR team and department managers across the business. 

Update the HR system at all stages of a candidates lifecycle.Producing relevant reports for relevant stakeholders. 

Assist with calendar management, HR process implementation, and step in when administrative support is needed. 

Assist the broader HR team for wider initiatives/projects etc. 

Support with ER case management administration. 

Learn HR/Recruitment system administration to ensure records are compliant and can produce basic reports and distribute to relevant stakeholders for regular meetings (monthly/quarterly/annual

General HR administration support. 

Supporting for Tier 1 queries. 

Basic HR system administration and compliance. 

Learning and then managing all aspects of HR Operations and supporting with the governance of HR lifecycle. 

INTERPERSONAL SKILLS 

Curious and willing to learn. 

Ability to learn and agile with technology and process. 

Logical thinker understands the need for rigour. 

Adopts a continuous improvement mindset. 

Is an innovative thinker. 

Has ability to build relationships across the business

KEY RESULTS / OUTPUTS AND DELIVERABLES 

High standard of accuracy in reporting and record keeping. 

High level of manager satisfaction when queries are actioned. 

Increasing knowledge of HR/Employment landscape. 

Progresses through the apprenticeship qualification. 

PROFESSIONAL SKILLS, BACKGROUND AND PROFILE 

Five GCSEs (including English and mathematics) or equivalent. Alternatively, relevant work experience would be considered 

Salary

We don't advertise salary as we have a degree of flexibility and would rather see all applications on their merit. We appreciate it's a pretty important part of the process and we're happy to have a conversation before you apply. 

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