Sales and Renewals Advisor

3 weeks ago

Sheffield, United Kingdom WebHelp UK Full time

Do you have a passion for sales and customer retention? Join us as an Insurance Sales and Renewals Advisor earning £23,878 per annum and enjoy the freedom and support you need to make an impact and smash targets.

We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

We are seeking a motivated individual based in Sheffield, to join our team as a Sales and Renewals Advisor.

As an Insurance Sales Advisor you will provide home insurance directly to online consumers and through our contact centre. In this role you will work with a leading brand in complex home insurance in the UK to deliver the world's most intelligent property insurance.

We offer rotational shift patterns for 40 hours per week from Monday (09:00 and 20:00) to Saturday (09:00 - 13:00) at our newly refurbished office in Sheffield.

If this Insurance Sales Advisor job in Sheffield sounds perfect for you, apply today.

What you will do in this role

As a Sales and Renewals Advisor on our team, you will:

  • Support customers on inbound calls who are thinking about setting up a new policy, making amendments to an existing policy or looking to renew
  • Understand our customers' needs to provide a solution that will help them get the most from the product
  • Be an expert on our products and deliver excellent customer service, providing customers with peace of mind
  • Proactively identify improvements to the customer journey and service we offer
  • Explore opportunities to sell and retain customer products and earn incentives

Your qualifications and experience

Concentrix is a great match if you have:

  • Experience working in a contact centre environment
  • Good technical knowledge
  • Excellent communication skills
  • Passion for delivering customer service excellence
  • The ability to work successfully with targets and service levels
  • Good administration, problem-solving and organisational skills
  • Good attention to detail and adaptability
  • The ability to identify process improvements

It will be a plus if you:

  • Experience in financial service or a regulated background

Experience the best version of you

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.

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