Sales and Renewals Advisor
2 weeks ago
**Job Advert**
Do you have a passion for sales and customer retention? Join us as an Insurance Sales and Renewals Advisor earning £23,878 per annum and enjoy the freedom and support you need to make an impact and smash targets.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
We are seeking a motivated individual based in Sheffield, to join our team as a Sales and Renewals Advisor.
As an Insurance Sales Advisor you will provide home insurance directly to online consumers and through our contact centre. In this role you will work with a leading brand in complex home insurance in the UK to deliver the world’s most intelligent property insurance.
We offer rotational shift patterns for 40 hours per week from Monday (09:00 and 20:00) to Saturday (09:00 - 13:00) at our newly refurbished office in Sheffield.
**What you will do in this role**
As a Sales and Renewals Advisor on our team, you will:
- Support customers on inbound calls who are thinking about setting up a new policy, making amendments to an existing policy or looking to renew
- Understand our customers' needs to provide a solution that will help them get the most from the product
- Be an expert on our products and deliver excellent customer service, providing customers with peace of mind
- Proactively identify improvements to the customer journey and service we offer
- Explore opportunities to sell and retain customer products and earn incentives
**Your qualifications and experience**
Concentrix is a great match if you have:
- Experience working in a contact centre environment
- Good technical knowledge
- Excellent communication skills
- Passion for delivering customer service excellence
- The ability to work successfully with targets and service levels
- Good administration, problem-solving and organisational skills
- Good attention to detail and adaptability
- The ability to identify process improvements
It will be a plus if you:
- Experience in financial service or a regulated background
**Experience the best version of you**
**Concentrix is an equal opportunity employer**
**Eligibility to work**
In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Job Reference: UK02306
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