Credit Controller
2 weeks ago
An exciting opportunity has arisen within our Credit Control department at our Head Office, Rosehill, Carlisle.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
The Job
To take a proactive role in collecting outstanding monies from overdue debtors. Providing a high level of customer service, ensuring customer queries are resolved effectively and efficiently. Playing a key part in the achievement of departmental targets.
Ensure timely payments from customers on your assigned ledger by actively chasing overdue debt by phone and email
Work within the guidelines of the companies credit policy at all times
To ensure that all tasks assigned to you are completed to a high standard
Maintain excellent working relationships with all team members, colleagues and key stakeholders
Actively support other team members to ensure departmental targets and tasks are complete
To deliver excellent service to customers by understanding their needs, providing recommendations with integrity, and delivering first rate solutions
To own and resolve customer problems where appropriate
To demonstrate the ability to work well under pressure and to deadlines
Flexibility and willingness to adapt to changing priorities
To have excellent analytical, organisational and prioritisation skills
with the efficient technical support of a Workshop.
SKILLS, EXPERIENCE AND QUALITIES REQUIRED
Essential
Ability to work in a fast-paced environment
Ability to communicate effectively with all levels across the organisation
Strong attention to detail
Enthusiastic and positive attitude
Strong initiative and proactive approach
Practical problem solver
Desirable
2 years credit control experience
Intermediate excel skills
BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.
Annual salary reviews in September each year.
A minimum of 25 days annual leave.
Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
Perks At Work: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.
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