Credit Controller

2 months ago

Carlisle, United Kingdom Carrs Billington Agriculture Full time

An exciting opportunity has arisen within our Credit Control department at our Head Office, Rosehill, Carlisle.

 

ABOUT US

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

 

The Job

To take a proactive role in collecting outstanding monies from overdue debtors. Providing a high level of customer service, ensuring customer queries are resolved effectively and efficiently. Playing a key part in the achievement of departmental targets.


       Ensure timely payments from customers on your assigned ledger by actively chasing overdue debt by phone and email

       Work within the guidelines of the companies credit policy at all times

       To ensure that all tasks assigned to you are completed to a high standard

       Maintain excellent working relationships with all team members, colleagues and key stakeholders

       Actively support other team members to ensure departmental targets and tasks are complete

       To deliver excellent service to customers by understanding their needs, providing recommendations with integrity, and delivering first rate solutions

       To own and resolve customer problems where appropriate

       To demonstrate the ability to work well under pressure and to deadlines

       Flexibility and willingness to adapt to changing priorities

       To have excellent analytical, organisational and prioritisation skills

with the efficient technical support of a Workshop.

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

Essential

      Ability to work in a fast-paced environment

      Ability to communicate effectively with all levels across the organisation

      Strong attention to detail

      Enthusiastic and positive attitude

      Strong initiative and proactive approach

      Practical problem solver

 

Desirable

      2 years credit control experience

      Intermediate excel skills

 

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:

An attractive salary package.

Annual salary reviews in September each year.

A minimum of 25 days annual leave.

Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

Your Health

Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

Sick pay: Generous company sick pay entitlement.

Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

Perks At Work: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

Pension: Enrolment into the Company pension scheme after 3 months of employment.

Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.

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