Carrier Management Analyst

Found in: Talent UK C2 - 2 weeks ago


London, United Kingdom WTW Full time

We are seeking a Carrier Management Analyst to spearhead our strategy in GB, ensuring seamless service delivery through Carrier Agreements, offering consultancy to enhance trading relationships between Carriers, WTW, and clients, and driving the evolution of our Carrier Management Value Proposition. This role involves leveraging WTW's capabilities to position services effectively, facilitating intermediation between Broking and HCB, particularly in markets where carriers cater to WTW's Corporate Clients.

The Role

Ensure the delivery of contractually committed services to carriers that arecontained within our Carrier Services Agreements, whilst coordinating and collaborating with our global teams where appropriate Be the support local focal point of our relationships with relevant carriers, internally and externally.  In conjunction with our Analytics teams provide carriers with performance analytics and feedback, identify resulting opportunities and areas for improvement, and build these into our agreements. Help drive our Data and Technology strategy that is pivitol to the evolution of our Carrier proposition.  Lead and support development of our new Carrier Management value proposition, alongside supporting innovation in products, services and propositions more broadly - both internally and to carriers as part of the services provided. Act as an early warning system - recognised both internally and within the client to be the person of contact to deal with escalation, claims issues and strategic placement changes. Advocate for helping the client navigate WTW, understand structure and strategy including growth / sales strategy. Promoting greater knowledge sharing and awareness internally of the client’s overall relationship, trends, activities with WTW Develop a deep and qualified understanding of business strategy, underwriting appetite and capabilities. Building relationships throughout the organisation.

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