Dietetic Administrator

Job summary

Dietetic Administrator (band 3) based at Royal Berkshire Hospital Reading. (30 hours per week)

This is an opportunity to work as an administrator supporting the dietetic team at the Royal Berkshire Hospital.

As the successful candidate, you will be joining a team of over 20 committed and welcoming dietitians. You should be passionate about providing an excellent service. Experience of working in an administrative role within a health care setting is essential.

The role will involve patient contact and dealing with messages from staff and patients.. The department covers both adult and children services, messages may contain sensitive information and relate to a wide range of medical conditions including end of life care.

We are a forward thinking department that has a strong focus on patient centered service. As a forward thinking team we have a focus on the use of technology and you should be competent and confident in the use of technology.

We encourage service development and have an established quality improvement programme driving the service forward.

The post is 30 hours worked flexibly over 5 days Monday to Friday.

Reading is the largest town in the UK with great shopping, evening night life, restaurants and London is less than half an hour by train.

If this sounds like the next exciting step in your career then we would love to read your application.

Main duties of the job

You will be based at the Royal Berkshire Hospital in Reading working closely with the dietetic team. As the main point of contact for the service your main responsibilities would be:

To ensure good communications are maintained across the team

Maintain good communication with the wards and departments across the hospital

To take messages from patients and deal with sensitive information in an empathetic manner

To book and monitor all patient appointments within the Dietetic service

To maintain all office systems and admin processes

Contributing to the service improvement programme in the department

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

Job description

Job responsibilities

The must haves for this role:

Ability to manage sensitive messages in an empathetic manner

Attention to detail

Proficient in IT functions

Experience of administration within a health or social care setting

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.

If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Person Specification

Education/Qualifications/Training

Essential

NVQ Level3/3 A levels or equivalent Qualification for administrative skills and duties

Previous Experience

Essential

Experience of working in an NHS or social care setting undertaking a whole range of administrative duties

Desirable

Experience of using healthcare software packages

Knowledge, Skills & Abilities

Essential

Advanced working knowledge of MS office packages Excellent written communication skills Excellent team working

Desirable

Knowledge of electronic patient record systems

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