Dietetic Administrator

Dietetic Administrator (band 3 ) based at Royal Berkshire Hospital Reading. (30 hours per week)

This is an opportunity to work as an administrator supporting the dietetic team at the Royal Berkshire Hospital.

The role will involve patient contact and dealing with messages from staff and patients.. The department covers both adult and children services, messages may contain sensitive information and relate to a wide range of medical conditions including end of life care.

We are a forward thinking department that has a strong focus on patient centered service. As a forward thinking team we have a focus on the use of technology and you should be competent and confident in the use of technology.

We encourage service development and have an established quality improvement programme driving the service forward.

The post is 30 hours worked flexibly over 5 days Monday to Friday.

Reading is the largest town in the UK with great shopping, evening night life, restaurants and London is less than half an hour by train.

You will be based at the Royal Berkshire Hospital in Reading working closely with the dietetic team. As the main point of contact for the service your main responsibilities would be:
To ensure good communications are maintained across the team

Maintain good communication with the wards and departments across the hospital

To take messages from patients and deal with sensitive information in an empathetic manner

To book and monitor all patient appointments within the Dietetic service

To maintain all office systems and admin processes

Contributing to the service improvement programme in the department

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:
Flexible working options to support work-life balance

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme including electric vehicles

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality

Generous maternity, paternity, adoption and special leave

Free parking across Trust sites

**The “must haves” for this role**:
Ability to manage sensitive messages in an empathetic manner

Attention to detail

Proficient in IT functions

Experience of administration within a health or social care setting

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare