Hydro/Mechanical Field Service Engineer
3 weeks ago
An exciting opportunity has arisen within our Commercial Marine business for the key role of Field Service Engineer – Hydro/Mechanical. The successful candidate should expect to travel both within the UK and Globally on a regular basis.
The Service Engineer will work within a team of service engineers supporting our customers throughout the world. On most projects, the engineer will be the sole representative of Kongsberg Maritime on site, working alongside shipyard or vessel staff.
The successful candidate will be required to provide a direct operational support service to our customers, and independently carry out on-site repairs / overhauls on our products.
Key Accountabilities
Undertake routine on-site overhaul, repair and service operations within a defined work scope on Kongsberg productsConduct inspections to defined standards to ensure conformance to specificationsMaintain and update all necessary technical documentationProvide work direction and technical guidance to others in-field, coordinating internal and external resource in support of product maintenance and recovery action in accordance with customer contracted requirementsRepair Kongsberg systems on board customers vesselsInstall and commission upgrades to hydro/mechanical systemsCarry out sea trials on Kongsberg equipmentCommission Kongsberg equipment including Stabilisers & Naval Steering Gear hydro/mechanical systemsEnsure work is carried out in accordance with applicable legal and Company procedures, including Health & Safety policiesThe Applicant
A motivated individual with the ability to work with little supervision and use their own initiativeA good tolerance for managing pressure / stressful situations with demonstrated good conflict managementExperienced in the management of complex projects with defined timescales would be beneficial but not essential.An individual willing to travel at very short notice to worldwide locations.Minimum Qualifications & Requirements
City in Guilds, National Qualifications, HNC/HND or country equivalent qualification in marine/mechanical engineering disciplinePrevious experience in a field service, customer-facing role would be an advantageStrong understanding and knowledge of a range of marine products, systems and applicationsAbility to travel worldwide on a regular basis at short noticeValid UK Passport or other current permission to work in the UKYou are able to
act on own initiative, make things happen and accept responsibility for the resultsfocus on bottom-line results, identify potential risks and monitor the financial impact of own activitiescomply to company rules and procedures and execute plans with commitment and determinationdemonstrate specialist knowledge and expertise in own areacommunicate in a clear, precise and structured wayco-operate well with others, share knowledge, experience, information and support others in the pursuit of team goalsWork location
Global field-based position - significant requirement to travel as per customer requirements
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace.
Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
WORLD CLASS – through people, technology and dedication
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