Healthcare Assistant

2 months ago

Wisbech, United Kingdom Trinity Surgery Full time

Job summary

We are looking for an enthusiastic HealthcareAssistant (HCA) to join our nursing team.We are a happy established clinical team that is looking for the rightHealthcare Assistant to join us; someone who is compassionate and has a desireto help patients on a day-to-day basis.

We are looking for a NVQ 3 qualified (or equivalent) Healthcare Assistant to join our team who will work full or part time 9 am 5 pm Monday to Friday (with one hour unpaid lunch break)

We require an experienced HCA, or we will consider someone willing to train, who is able to perform all the usual routine tasks and functions of this role. You will be working as part of a multi-disciplinary clinical team delivering safe high quality care.

General Practice experience is desirable but notessential as training will be given. We are looking for someone who is organised,self-motivated, a good communicator and adaptable.

Main duties of the job

Duties and responsibilities in your own clinics will include, but not be limited to;

Assist with Long Term Condition clinics NHS Health checks. Wound management. Flu & pneumonia vaccinations ECGs. BP checks. B12 injections. Suture & clip removal. Ordering nursing equipment Assisting with baby immunisations

About us

We pride ourselves in providing the highest quality of traditional General Practice care in a supportive team environment. We are high achievers in all our targets and we deliver a quality patient focused service. We are a friendly team consisting of 2 GP Partners, 8 ANPs, 1 ECP, 6 Practice Nurses, 2 HCAs, 1 GPA and a supportive admin staff caring for 13,700 patients in a semi-rural setting. We are also supported by PCN ARRS staff including 2 Clinical Pharmacists, First Contact Physiotherapist, Mental Health Nurse, Social Prescriber and Health Coaches.

Job description

Job responsibilities

The Healthcare Assistant will work as part of the primary healthcare team providing treatment, preventative care, screening and patient education.

Job Responsibilities

MAIN RESPONSIBILITIES

Blood pressure checks Urinalysis Height/weight/BMI Ordering supplies/stock control Equipment ordering. Ordering vaccines ECG recording Restocking of clinical area Health promotion Supporting practice Assisting with minor operations, coil fittings, implanon removal, dermatology clinics Infection control Health checks Acting as a chaperone Helping with specific long-term conditions, eg diabetes, asthma as requested. Weight management. Helping with baby clinic (admin). Monitor fridges daily. Helping with immunisation campaigns. Dressings. Clinical waste.

OTHER TASKS WILL INCLUDE (training may be needed)

Leg ulcer care/ Doppler. Removal of sutures/clips Assisting with travel clinic (admin). Spirometry Smoking cessation Any other delegated duties appropriate to the post.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Attending Clinical Governance training. Annual CPR update. Maintaining MNC professional registration and study day requirements.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk. Assess own performance and take accountability for own action, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribute to the achievement of practice/government targets.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

Apply practice policies, standards and guidelines. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Person Specification

Qualities and Attributes

Essential

Excellent interpersonal and communication skills Able to demonstrate enthusiasm to developing nursing skills An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement , resourcefulness and common sense Ability to work without direct supervision and determine own workload priority Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure Able to work in a changing environment Able to use own initiative Able to adhere to patient confidentiality rules

Experience

Essential

Experience of working with the public

Desirable

Experience of computer /Systmone Experience of Microsoft office software Experience of dealing with the public/patients. Experience of HCA work Experience of primary care

Qualifications

Desirable

NVQ level 3 Experience of computer /Systmone Experience of HCA work Experience of primary care

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