Trainer Senior BSA

4 weeks ago

Ash, United Kingdom Rishabh RPO Full time

Position Title & Code:Trainer Senior BSA
Location: 200 I St SE Washington DC 20003(Hybrid)
Project End Date: 09/30/2024(With Possible extension to next fiscal year)

Short Description:

BA/Trainer youll be responsible for maintaining businessprocess flow diagrams learning new application developing trainingmaterial and delivering training. This position requires 4 day onsite.

JobDescription:

Responsibilities:

Business analysis and process mappingMaintain comprehensive business process flow diagrams(i.e. process maps / flow charts) to document and visualizeworkflows that are supported by new softwareapplication. Collaborate with Product Ownersto understand business processes watch demonstrations and using asandbox develop training material for staff.Identify channels to deliver training to staff includingvideos tipsheets contextual help and others.Training and organizational change managementCreate training materials including user guides videosand other instructional resources to facilitate user onboarding andongoing system support. Collaborate withcrossfunctional teams to maintain knowledge base portals such asConfluence AzureDevOps and SharePoint ensuring that information isuptodate organized and easily accessible.Conduct handson enduser training on Dynamics 365 ensuringusers are equipped with the knowledge and skills necessary toutilize the system effectively.

Skill Assessment: (Please include theyears of experience last used and brief description on skills belowinformation is to be submitted along with theresume)

Skill

Required /Desired

Amount of Experience

YearsUsed

Last Used

1115 yrs. BAexperience

Required

15Years

Project management skills with theability to prioritize tasks and meet deadlines

Required

5 Years

1115 yrs.requirements gathering and documentation

Required

15 Years

1115 yrs. MSOffice/suites experience

Required

11Years

Handson enduser training on Dynamics365

Required

3 Years

Develop training materials including user guides videosand other instructional resources to facilitate user onboarding andongoing system support

Required

3Years

Proven experience as a BusinessAnalyst specifically in developing business process flow diagramsuser stories and acceptance criteria

Required

3 Years

Business Process andworkflow/data flow design (i.e. process maps / flow charts) ANDIMPLEMENTATION

Required

2Years

Experience working withKnowledgebase portals such as Confluence AzureDevOps andSharePoint

Highlydesired

1 Years

Experience in Child Welfare Agency

Highly desired

1 Years

  • Trainer Senior BSA Hybrid

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