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Birmingham, Birmingham, United Kingdom Accor Full timeNovotel Birmingham Centre is seeking a Food & Beverage Team Member to join our team.This role involves working in our Gourmet restaurant and bar, providing exceptional customer service and fostering loyalty with guests.Key responsibilities include welcoming guests, serving food and beverages, and conveying the hotel image.Applicants should have a positive...
Food & Beverage Team Member
5 months ago
Novotel Birmingham Centre is looking for an enthusiastic person to join our team at the hotel.
This position is for a Food & Beverage Team Member who the will work in our Gourmet restaurant and bar.
This 4-stars hotel has 148 rooms and 8 meeting rooms and is located in the heart of the city centre.
Don’t miss this exciting opportunity and apply today to be part of this amazing team
Please only apply if you have the right to work in UK
PROFILE / PERSONALITY
·Positive
·Guest oriented and service minded
·Sales acumen
·Good listening and communication skills
·Self-confidence,
·Excellent presentation
·Responsiveness,
What will you be doing as a Food & Beverage Team Member?
-Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
-Welcome the guest and deliver a excellent customer service
·Conveys the hotel image
-Serving the guest with breakfast, lunch or dinner
Work Experience
·If this is YOU and you want more details then get in touch
·Preferably with work experience in hospitality
·Flexible with working hours is essential
·Positive with a can-do attitude
·Big on Smiles, Massive on quality
·Well organised
·Team Spirit
Benefits
Working with a fabulous team that are at the heart of the hotel
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates
Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
Accor Development Program
Additional holidays with service
Cycle to work scheme
Eye Tests
Cycle to Work Scheme
Double paid Bank Holiday
28 days of holiday
Service charge
And more: recommend a friend scheme; Employee Advisory Service; etc.
Job Types: Full-time, Part-time, Permanent
Salary: £12.00 per hour
Qualifications
Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team