Bank Driver

2 months ago

Kendal, United Kingdom Cumbria Health Full time

Job summary

We are excited to offer the opportunity for a highly motivated and enthusiastic individual to become a Bank Driver as part of our Cumbria Health driving team in Kendal. The role requires you to maintain the smooth running of the vehicles and the site.

Closing Date: 15 AUGUST 2024

Main duties of the job

To provide a professional driving service for medical personnel travelling to meet the needs of patients requiring Out of Hours medical attention. The post holder will work as part of a multi-disciplinary team situated at one of Cumbria Healths bases in Cumbria.

The driving team is an integral part of the Cumbria Health system ensuring clinicians, GPs, Nurse Practitioners and Nurses, reach our patients safely throughout Cumbria. Drivers on shift work closely with the Control Room Supervisor and Despatcher, and the clinician to prioritise visits and guarantee efficient and effective delivery of care. Our 4x4 vehicles are safe and robust providing a professional driving provision in all weather conditions. Effective communications on shift are paramount to ensure an efficient service is maintained.

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job description

Job responsibilities

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

1. Ensure you are fit to drive and meet all driver authorisation requirements throughout your employment. In line with the DVLAs guidance for drivers 70 and over, CHoC will require all drivers who meets this criteria to undergo a driver medical/sight test (DVLA Standard) as part of the recruitment process or annually over 70 where required.

2. Read and be fully aware of the content of the Driver Handbook.

3. Maintain full responsibility for the vehicle, contents and passengers whilst on duty.

4. Ensure all technology is fully functioning and fully charged for the shift, regularly checking the items are stored safely, charged and updated where necessary.

5. Carry out thorough pre-shift checks, equipment checks and restock if required.

6. Assist in the set-up of the clinical rooms at the beginning of shift if required. You may also be required to check the rooms at the end of shift and ensure CHoC equipment has been returned to store.

7. Drive the clinician to home visits, meeting the needs of patients in the out-of-hours period.

8. Ensure the rules of the road are followed, utilising all available vehicle and Webfleet systems, to ensure safe driving is maintained throughout.

9. During shift answer and make calls to the control room by various communication methods, always remember the legal position whilst driving.

10. Assist in completing patient contact forms where applicable for control and clinicians in the event of technology failure.

11. Assist the clinician as and when necessary including assisting with equipment, chaperoning (as per policy), and communications with control.

12. Alerting Emergency Services in the event of an emergency, following guidance from the clinician.

13. Monitor the prescription pad for the vehicle following the CHoC Prescription guidance. You may also be required to assist in the topping up and management of printer prescriptions following guidance.

14. Assist in the transfer, countersigning and transport of Controlled Drugs.

15. Ensure effective handover with the oncoming shift (incl. driver colleagues, clinicians, receptionists and control room supervisor).

16. Carry out post-shift checks and restock if required.

17. Follow up Left Equipment when not required for visits.

18. Ensure clear and concise communications with your Team Leader are maintained through various communication methods including where appropriate the site communications log.

19. During shift, after consultation with the control room Supervisor, travel and work across the County wherever and whenever needed to meet the demands of the service.

20. Support the Team Leader in the day to day management and maintenance of the base.

21. Regularly log into your CHoC email account and familiarise yourself with the CHoC policies/forms and other important information on the website.

22. To carry out any other reasonable duties in departments/locations as and when required, subject to training and capabilities.

23. To adhere to all CHoC Policies and Procedures.

24. Participate and ensure own on-going development, maintaining compliance for mandatory training.

25. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security at all times.

26. Undertake any other activities deemed appropriate and necessary by the organisation.

Person Specification

Qualifications

Essential

Full driving licence Maths and English grade C or equivalent

Desirable

Advanced driving qualification Safe driving qualification Driver training qualification ECDL or equivalent

Skills and Aptitudes

Essential

Active/attentive listening Calm and confident telephone manner Ability to record information quickly and accurately Experience of following guidelines and working protocols in a professional manner Excellent communication skills, specifically keeping all team members informed Confidence to work within a multidisciplinary team fostering positive working relationships with a variety of individuals from CHOC and other agencies. Ability to work as part of a team and as a lone worker when necessary

Knowledge

Essential

Experienced driver with a checkable record Experience of vehicle checks - vehicle management- basic knowledge of car maintenance Basic computer skills Thorough local knowledge of the area

Desirable

Some experience of driving automatic vehicles Good understanding of navigation systems (both inbuilt or supplementary Tom Toms) Understanding of tracking systems Understanding of job order systems fleet systems Confidence in learning new technologies

Other requirements

Essential

Full driving licence for manual vehicles Understanding of GDPR and importance of confidentiality Must be available to work unsocial hours, including nights, weekends and festive periods at late notice as well as planned

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