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Retail Sales Advisor

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Norwich, United Kingdom Nisbets Full time
Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 20 hours a week, Monday-Friday flexible around hours.

What will I be doing as a Retail Sales Advisor?

Delivers first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and customer's repeatedly return. Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store. Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store. Partake in general shop floor duties, including stock replenishment and processing deliveries. Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs. Accurately complete stock auditing tasks in line with managers guidance Process customer payment transactions whilst adhering to policy. Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager. Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution. Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store. Proactively ask questions to ensure comprehension of all working practices and procedures, What can I expect working a Retail Sales Advisor at Nisbets? Competitive Hourly rate £11.70 and a benefit package. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift Payment Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling