Support Service Secretary

2 weeks ago

Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

Job summary

An opportunity has arisen for a Band 3 Support Service Secretary to join the Specialist Addiction Service at Forward Leeds, we have 1 full time ( hours) position available and 1 par time (15 hours) position available. Forward Leeds supports people experiencing problems with substance use; and is one of the largest partnership consortiums in the country. The Specialist Team consists of, Consultant Psychiatrist, Clinical Psychologist, Psychiatrist, Mental Health Nurses, Cognitive Behavioural Therapist, Social Workers, Non-Medical Prescribers, Specialist Health Visitor, Specialist Midwives, Assistant Psychologist, and a Support Service Coordinator and Secretaries. This is a demanding role in a complex (and busy) multi-disciplinary team, primarily based at Armley Park Court though there may be a requirement to work at other sites across the city at short notice.

Main duties of the job

Duties include - transcription/audio typing, meeting support/minute taking, diary management - across multiple systems. A high level of accuracy, and attention to detail, is essential. You will need exceptional communication skills as the role involves liaising with many stakeholders: a multi-disciplinary team, service users, managers, and professionals, both internal and external. You will need excellent IT skills and be proficient with all Microsoft Office packages, particularly excel. Working knowledge of in-house LYPFT systems such as Oracle (e-procurement), Learn, ESR, Healthroster, SystmOne and Care Director is desirable.

The successful candidate should be able to work using their own self-initiative and as part of team and be able to manage work load and prioritise workload.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Job description

Job responsibilities

The job holder will need to liaise effectively with service users, carers, visitors and both internal and external agencies

The job holder will demonstrate the ability to build up good networks for advice and direction.

The job holder will have daily telephone and face to face contact with service users and regular contact with other departments within the Trust and with other agencies.

The job holder will take accurate messages for staff

Effective working relationships will be developed with the Support Service Team Co- and the Support Service team.

The job holder will be expected to deal appropriately with highly confidential and sensitive material on a regular basis in accordance with the Trusts Information Governance Policy.

The job holder will be required to meet NHS Standards for Confidentiality and Information Sharing.

The job holder will provide support that will ensure good working relationships and a positive attitude amongst their colleagues and peers.

To undertake secretarial and administrative support to clinical staff.

Liaising with internal departments/managers and external partner organisations on behalf of the clinical team.

Person Specification

Skills

Essential

Excellent Communication and Interpersonal skills

Experience

Essential

Experience of arranging meetings, including venues, invites, etc. Experience of minute taking

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