Assistant Service Manager
2 weeks ago
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full Time: 37.5 Hours Per Week
An exciting opportunity for a substantive Assistant Service Manager post has arisen within the Planned Care Division.
Accountable to the Directorate Manager, the Assistant Service Manager will provide support to the Service Manager in delivering effective operational management to a portfolio of specialties within the Division.
The post holder will provide leadership and management skills to enable the clinical specialties within their portfolio to meet its agreed aims and objectives within an efficient, effective and safe working environment. The post includes full line management responsibility for Secretarial Team Leaders within the specialty administration teams, ensuring consistency and fairness across the Directorate/Division.
Main duties of the job
The post holder is responsible for ensuring that day to day clinical activity runs as effectively and efficiently as possible. The ability to identify activity variances and pressures is essential, as is the ability to problem-solve and provide solutions in order to improve specialty performance against the required targets, including 18/26 week Referral to Treatment and Cancer 14/28/31/62 day standards.
Experience of target management and staff line management are essential for this post, and experience in healthcare management is desirable. Full training in Trust IT software will be provided.
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