Visitors Centre Guide

3 weeks ago

Hartlepool, United Kingdom EDF Full time

In this role, you will act as our face and voice for the station, delivering presentations and site tours to groups, which include the public, businesses and local school and colleges. We will need you to have a fast-thinking approach to your work while also demonstrating a friendly and confident approach to all requirements of the role.

This role is offered on a one-year fixed term, annualised hours contract. We’re recruiting for both 8- and 16-hour contracts per week – please specify which one you’re applying for. The hours would normally be worked Monday – Friday however, the demand of tours may occasionally, require you to work evenings, weekends, public holidays and additional hours to your contracted hours.

Pay, benefits and culture...

We can offer a competitive salary of £28,090 pro rata.

At EDF, everyone’s welcome. We strive to create an inclusive and diverse environment where everyone has a voice and where you feel confident being yourself. We’re committed to equality, diversity and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility. We’re a disability confident employer and we’ll do all we can to help with your application, adjusting as you need.

We’ll value the difference you bring and offer opportunities for you to thrive and succeed.

What you will be doing

As our next Station Guide, your roles and responsibilities will include:

Acting as the face and voice of the station and EDF Always ensuring the safety and well-being of visitors throughout their visit Representing the station at external events including giving presentations to various groups e.g., business/education (from pre-school to university level) Supporting educational groups through centre activities and station tours Communicating with internal and external stakeholders Working with the Visitor Centre Co-ordinator to promote and manage the reputation of EDF in the local community.

Who you are

We’re looking for a friendly and approachable person, who can be flexible with the days they work each week. You’ll also need to be highly motivated, enthusiastic and willing to learn about the world of Nuclear energy. You’ll need to be IT literate (be able to use Microsoft Office applications such as Word, PowerPoint and Outlook competently), have excellent communication and customer service skills along with having a customer-focused approach to work.

The majority of your time will be spent on station delivering tours, each tour takes approximately 2 hours which will be spent walking around the station with the tour groups.

Closing date for applications: Wednesday May 22nd

Interviews to be held week commencing Monday June 10th

Applicants will be required to obtain CTC level vetting prior to taking up their duties.

To be appointed to this role, you will need to meet the criteria for Security Vetting which will, ordinarily, require you to have been a resident of the UK for at least 3 of the last 5 years.

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