Account Executive
3 months ago
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Based in our Belfast office, Howden are delighted to have a vacancy as an Account Executive for our Commercial book of business that will be an integral part of our wider Northern Ireland team. This is a hybrid working role and is initially on a 12 month fixed term contract.
About the role:
Reporting to the Team Leader, the successful Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.
Additionally, they will identify and secure new business opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.
Key Responsibilities:
Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
Oversee the renewal process for commercial insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
Ensure New Business/Renewal targets are achieved.
Implement Company’s Compliance and office procedures including New Business Development and Renewal Procedures document.
Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
Attend client visits with Management as required.
Adhere to Compliance as outlined in Handbook and Procedures Manual.
About You:
Minimum of 3 years’ experience in an insurance role.
Excellent technical product knowledge and knowledge of Commercial insurance market.
Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
Full clean driving licence.
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.
For more information, please visit About Us | Howden Ireland (howdengroup.com)
Who we’re looking for
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
What do we offer in return?
A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion
At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
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