Claims Technician

2 weeks ago

London, United Kingdom Compre Group Full time
DescriptionClaims Technician

London

Hybrid, 2 days in office

Permanent, full-time

We are a fast-growing global reinsurance speciality company servicing the insurance markets of Lloyd’s, Europe and North America.

Due to continued growth, a new opportunity has arisen for an experienced Claims Technician to further their career in professional lines claims handling. 

You will provide technical oversight and handle claims across professional indemnity, financial lines, EL and Lloyds, working closely with our TPA’s and proactively managing claims above DA level through to settlement.

To succeed in this role, you will have strong claims handling technical experience and knowledge, able to provide consistently high-quality claims handling. The role covers PI, FI, D&O, EL and Lloyd’s claims, so a combination of some of those will be beneficial.

Responsibilities• Proactively handle claims, including overall assessment of losses, reserves and negotiations with counterparties to achieve settlement.
• Assist in the management of large, complex, litigated claims and work closely with the manager and the senior handlers to ensure the best resolution of the claim. 
• Identify and report new trends or changes in the behaviour of a portfolio, providing input and ideas for ongoing improvements and identifying opportunities for claims savings.
• Assist in the management of complaint cases within regulatory guidelines.
• Working with TPAs to provide assistance with referrals and cases over delegated authority.
• Provide technical assistance in the due diligence process for new acquisitions 
• Act as a point of claims expertise with other internal departments to resolve queries, and act in a supporting role to the claims director and claims leaders.

Candidate requirements• A background in one or a combination of the following - PI, FI, D&O, EL and Lloyd’s claims and at least three years’ experience.
• Good knowledge of key terms and conditions in contracts/policies and general knowledge of key legal positions in relevant jurisdictions.
• Strong negotiation and complaint resolution skills, able to negotiate complex issues with counterparties and participate in formal mediations, resulting in successful settlements.
• Effective communication skills and able to develop good working relationships.
• Adaptable, flexible, open-minded approach to change and able to manage own workload effectively, prioritising where necessary.
• Contributing positively to our culture and values.

BenefitsCompre is a global speciality reinsurance company that offers capital and liability solutions to its clients, providing them with the certainty they need on their portfolios. We are known for being trusted partners to the market and for having a team of experts who collaborate and maintain discipline in underwriting, ensuring a differentiated client experience.  As an ambitious business, we are focused on building depth, breadth, and diversity in the talent across our business to be future-ready. Our clients' needs evolve as the market changes, which is why we continuously invest in areas such as data and technology. This way, we can serve current and future clients' needs with scalable and new technology, delivered by our growing agile Data and Technology team.  
  • Our values are what make us stand out. We value each other, empower and hold ourselves accountable, are authentic, collaborative and inclusive, and continuously strive for progress and innovation.
 Why join us? At Compre, we offer a range of benefits and team engagement events and provide a supportive environment for learning and growth. We are intent upon building a great business, and over the last few years, we have expanded our markets across Europe, Lloyd's, and North America. Our team is based in Bermuda, Finland, Germany, Malta, UK and the US. To keep our globally dispersed team connected, we have various employee resource groups, including Wellbeing, DEI, COMMS and Engagement.  We invest in our people and offer learning and development opportunities for leaders and employees to build confidence and grow their skill sets. We value teamwork, authenticity, and innovation, and provide a space for these behaviours to bloom at Compre. Make an impact in a collaborative environment with some of the best talent in the industry, while enjoying: ·        competitive salary & annual bonus·        a health & wellbeing subsidy (£20 per month) (from Day 1)·        a generous pension (eligible after probationary period)·        private healthcare from BUPA and a Healthcare Cash Plan from Medicash (from Day 1)·        life assurance (from Day 1)·        income protection (from Day 1)·        25 days annual leave (from Day 1)·        cycle to work scheme (from Day 1)·        season ticket loan (interest free) (eligible after probationary period)·        electric vehicle scheme (eligible after probationary period)·        EAP (Employee Assistance Programme) (from Day 1)·        learning/study support and reimbursement for professional memberships·        hybrid working·        employee socials and recognition programme Compre is an insurance & reinsurance legacy specialist focused on the acquisition and management of discontinued non-life portfolios, With Operations in Bermuda, Finland, Germany, Malta, Switzerland and the UK.  We have significant experience in all classes of direct and reinsurance business, including property, liability, marine and motor. Compre is privately owned with shareholders actively involved in management of the business.

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