Field Service Engineer

2 months ago

Gosport, United Kingdom Standard Aero Full time

Build an Aviation Career You’re Proud Of

Build your career with integrity by working at a company that doesn’t just treat you like a number. You’ll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you’ll be set up for success.

Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organisation to help ensure flight and product efficiency.

you will provide professional technical support to meet customer requirements to ensure the highest level of customer service is achieved.
To travel within the UK or overseas when required to support customer requirements.
 

TECHNICAL KNOWLEDGE/QUALIFICATIONS

Recognised Engineering Apprenticeship and/or Licensed Aircraft Engineer 5 years’ experience in aviation industry Aged over 21 (aviation authority requirement) Total quality principles, attention to detail and high level of concentration PC literate

KEY RESPONSIBILITIES 

Roles and responsibilities are conditional of gaining the associated Green Card Approvals

Provide In House technical support in the form of work instructions, log book reviews, investigation review/reports, manual updates & publication reviews. Provide Customer technical support in the for of work instructions, response queries, produce finding reports and other relevant information required. Active participation in the Material Review Board Participate in the Technical Publication Review process and approve changes to in-house systems  Ensure technical documentation is updated as required Participate in defect investigations and incident report investigations as required Work with Commercial Teams to have a good understanding of cost estimate / Invoice process to avoid unnecessary / late cost escalation. Work with Production and Commercial Teams to agree realistic (TRT) and promised delivery dates (PDD) with the internal and external customers when required. Identify opportunities for business development within existing customer base reporting competitive activity  Coordinate the necessary preparations for field trips to ensure that all tooling and materials are sent to the location for the agreed start time  Assist with the Commercial Team and Production Team to ensure that all tooling, and if applicable materials, are returned to the shop on completion of project Complete Visa claims and return all cash advances within the company targets Participate in Out of Hours support 

Approved Signatory Duties 

Work pack review, ensure all entries in the Log Book are accutate including life limited parts are in line with Airworthiness regulations. Calculate the life of limited and major components for entry into the Log Book Complete the appropriate release certification in accordance with work completed.

OTHER RESPONSIBILITES

Adhere to Health and Safety requirements and regulations Adhere to the Company Information and Protection Policy (IPP) Comply with statutory requirements and regulations, Company requirements and procedures Carry out any other reasonable request within current competence level Assist in the training of team members ensuring best practice standards are maintained Maintain positive working relationships with all internal and external departments Identify opportunities for improvement processes in working practices and team efficiency As part of our continuing commitment to delight our customers we provide Out of Hours Emergency Cover. You may be required to help provide this service by participating in an Out of Hours rota

Benefits that make life better:

206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays 4% employer match pension scheme YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more Bonus opportunities Generous paid sick leave Life assurance cover Salary sacrifice cycle to work scheme Onsite gym at both the Fleetlands and Almondbank sites Electric Vehicle Scheme Seasonal flu jabs administered on site each year by Bupa Learning and training opportunities Private Medical Insurance (Bupa)

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