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Lead Coordinator

4 months ago


Manchester, United Kingdom St. James's Place Full time
Providing oversight, decision making and co-ordination of the Operation Support Teams (OST) Support the Operations Team Manager as required and acting as deputy Developing a strategic awareness of the business issues and challenges within the team by working closely Building and maintaining working relationships with field managers and OST to become a key enabler of efficient processes and procedures across the division Arranging and delivering regular meetings for our Coordinators within your specialism to provide updates, review workloads, share best practice and strengthen relationships Provide training to newer members of the team Develop and review processes and ways of working to improve our efficiency and adapt to business needs.

Special Requirements:

Strong diary management and prioritisation skills, including complex scheduling to create efficiencies Strong IT capability in Microsoft Office: Word, Excel & PowerPoint Excellent written and verbal communication skills, appropriate to all levels with active listening skills Responsibility for maintaining the image of the SJP brand and an understanding of handling sensitive/confidential information Willingness to travel to our other locations Manchester, Liverpool, Solihull Ad-Hoc overnight stays may be required to attend workshops or support events

What's in it for you?

Private Medical paid for by Company. Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.* Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching. Parental leave – 6 months full pay 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

Flexible Working
We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation

Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.

Reasonable Adjustments
We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at