Payments Systems and Change Analyst

2 weeks ago

Bradford, United Kingdom Yorkshire Building Society Full time

Do you want to use your problem solving and change skills to make a real difference? If taking responsibility, driving change, and working with a range of stakeholders is something you’re passionate about, then we have the role for you

We are thrilled to offer an exciting opportunity for a Payments Systems & Change Analyst to join our Payments team. In this role you’ll get the opportunity to be involved across all stages of our change lifecycle, plan & drive change, and work with a wide range of senior stakeholders both within the Payments Function and across the business as we support the delivery of our Strategy.

We are in a period of significant change, and this is an exciting opportunity to play a pivotal role in our payments transformation journey to deliver a great experience for our members and provide Real Help with Real Life.

Our team culture is built on collaboration and inclusivity. We value individuality and strive to create a welcoming environment where everyone can thrive. This is a hybrid role, where you can blend working from home, with office presence at usually 1 2 days per week. As this is a change role, there may be the requirement for some out of hours support when change is being implemented.


About the role

You’ll will be a payments subject matter expert, providing input to business analysis, requirement gathering, testing and implementation for cross functional projects and internal change, along with Incident management and BAU change/ system upgrade initiatives. You will -

  • Collaborate effectively with Delivery teams to enable successful implementation within either a Waterfall or Agile environment providing the bridge between the business and technical solutions delivery
  • Contribute to stakeholder engagement, building and maintaining positive working relationships with external/ internal stakeholders to ensure business needs and expectations are met in accordance with agreed service levels, policies & procedures.
  • Work on the administration of payments systems and support users of payments systems across the business with ad hoc queries, incident resolution & process improvements
  • Contribute to the effective running of the Payments Change Team, working flexibly, providing ad hoc cover and support to colleagues across the team as required.

About you

We are seeking a candidate with proven experience in managing and driving change initiatives, who is accustomed to handling project work and excels in stakeholder management both internally and externally.

Alongside this You’ll

  • Have strong experience in testing and delivering change to ensure successful project outcomes.
  • Possess excellent adaptability skills with a proven track record of managing a dynamic and ever-changing priority workload.
  • The capability to work independently within a wide range of procedures and standards, applying a degree of judgement within set framework.
  • Be passionate about influencing, planning, and delivering business change to the highest standard.
  • Have an understanding of different payment channels with a working knowledge of financial services payment schemes and the various banking processes and regulations.


About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

  • Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
  • Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
  • Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
  • Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
  • My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Rachel Ellis at careers@ybs.co.uk



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