CRM Systems Officer
3 weeks ago
Contract Type: Fixed term for 9 months
Working Hours: 25.5 hours
Worker Type: Hybrid Worker 60% of time on site
Salary: Starting Salary is £30,296 (Level one) to £33,024 per annum ( Level four) pro rata for part time
Location: Theatre Royal and Royal Concert Hall, Nottingham (TRCH)
We’ve got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council .
About the Role
The CRM Officer is a key role in managing the CRM and ticket software Tessitura which drives the marketing, ticket sales and business intelligence at Theatre Royal and Royal Concert Hall, Nottingham (TRCH).
About You
The ideal candidate will:
Develop good working knowledge of the day to day operations of the CRM system, including online sales functionality and the ability to help resolve technical issues that may occur with the support of the service provider. Working to ensure that data within the CRM database is as accurate as possible and assist with the processes, policies and standards relating to data entry and use.
Provide day to day support to and develop relationships with all the venue’s CRM users, meeting ongoing training requirements and maintaining user accounts.
Provide accurate and timely data insights for internal usage.
You can find the job description for this post
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.
For informal enquiries please contact Sharon Bains, Head of Digital, by email at
Closing Date: Thursday 16 May 2024
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre:
By applying to this job, you agree to our
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