PMO Manager

3 weeks ago


London, United Kingdom Civica UK Ltd Full time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Requirements

Job title - PMO Manager
Location - London / Hybrid
Skills - PMO Management experience, stakeholder management, risk and cost management

Role -

The primary objective of this role is to expertly manage the portfolio office services aligned to a function. The PMO Manager will be responsible for ensuring that the Group variance from budgets within function assigned is within the agreed tolerances, they would ensure that cost overrun rate are within acceptable levels and number of adverse RAG (red, amber, and green) projects are within acceptable the thresholds. The PMO Manager will lead the operational processes, overseeing data analysis, and tooling. They will focus is process improvement, standardising methodologies, and managing stakeholder relations in a collaborative way.

This role provides strategic support to the Portfolio Director, ensuring the successful delivery of projects. Responsibilities include overseeing project governance and reporting, risk, and issue management, and offering independent project assurance and coaching to delivery teams. The position also encompasses management of methodologies, systems and tooling, knowledge management, event coordination, and communications. Additionally, it involves maintaining standards, managing people processes including workforce planning, recruitment, career development, and learning initiatives. A strategic approach to portfolio management, ensuring alignment with the broader organisational and portfolio goals is a must.

The role owner will coordinate and manage communication and progress across various levels, including monthly calls with PPM Academy Apprentices and ad-hoc queries, quarterly strategy and review discussions with Divisional Leads, Mentors, and Line Managers for PM Academy Apprentices, and regular quality and progress check-ins with QA and People and Development team.

Essential skills / experience -

Significant PMO Management experience from a fast paced corporate environment
Experience of mentoring and training junior project management teams
Risk management experience
Cost management skills
Strong stakeholder management skills

Benefits

Life at Civica

Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.

We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Government, Healthcare and beyond.

Blended working: less commuting, more time with your friends and family.

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Building and maintaining an inclusive and supportive culture

Studies have shown that certain underrepresented groups of people are less likely to apply for a job that they don’t 100% match. At Civica, we’re committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.

So, if you like the sound of this opportunity but you don’t meet all of the requirements then please apply. You could be the perfect candidate for this or other opportunities within Civica.

Mental Health Champions are here for you

We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day to day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Affinity Groups

Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community and include: Early careers, accessibility, parents and guardians, wellness, LGBTQIA+, race and ethnicity and many more.

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2023.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status


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