Service Coordinator

3 weeks ago

Cardiff, United Kingdom Veolia Full time

Transport Service Coordinator

Salary: Competitive, with an annual performance bonus plus Veolia benefits and pension

Hours: Monday to Friday 40 hours per week - (Inc bank holidays and some Saturday mornings on a rota).

Location: Veolia, Unit G1 Treforest, CF37 5YL.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

  • 25 days of annual leave
  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing;

  • Provide status updates and maintain contact with drivers throughout the day.
  • Upon drivers return to the depot, they will complete the debrief process within the allocated time and report any necessary action or updates as required.
  • Be the face to face contact with our drivers daily, supporting drivers to act on issues identified on the rounds which may include reporting all safety concerns or container damage via close call reporting and encouraging 'stop the job' if it is deemed unsafe to continue in line with company operating procedures and processes.
  • Create a customer excellence approach & culture
  • Communicate with customers daily
  • React to and manage customer queries and complaints
  • Implement service practices that meet the customers' needs
  • Maintain a "zero harm" safety culture within depots
  • Ensure service delivery, in line with customer expectations
  • Engage with interested stakeholders including the wider Veolia team or Management team
  • Ensure Veolia legal compliance on site - WTD and transport compliance
  • Provide clear, transparent and accurate reporting of daily debriefing
  • Lead, manage and develop all direct reports Communicate matters of business interest and importance to Drivers



What we're looking for;

  • Full Car Driving Licence
  • Previous experience operating within a similar industry; waste/transport/logistics
  • Able to demonstrate an understanding of transport compliance and WTD
  • Good communication skills communicating with people of all levels specifically including drivers and frontline employees
  • Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills, MS Office 2000 and the ability to adapt to Google



What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

  • Policy Coordinator

    2 weeks ago

    Cardiff, United Kingdom UK Civil Service Full time

    Job summaryWhilst this role is located in Cardiff it may potentially be based out of one of our regional offices depending on capacity.Our aim at Companies House is to be the best registry in the world, achieved through brilliant people working on brilliant systems delivering brilliant services. The biggest legislative changes in Companies House history have...

  • Service Coordinator Facilities Management

    6 days ago

    Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    **Service Coordinator (Facilities Management)**: - Cardiff _ £Competitive£ + Progression + Long-Term Development + 33 Days Holiday + Central Location + Company Benefits Excellent opportunity for a Service Coordinator to join a nationwide building management business, who are offering a highly secure and stable working environment. On offer is the chance...

  • Customer Service Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline.· Diverse organisation.· Great culture and well-established global company.· Continually growing organisation.· Excellent company benefits.· FTC Mat Cover Role for 14 months· 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues to succeed...

  • Customer Service Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline.· Diverse organisation.· Great culture and well-established global company.· Continually growing organisation.· Excellent company benefits.· FTC Mat Cover Role for 14 months· 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues to succeed...

  • Customer Service Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline. · Diverse organisation. · Great culture and well-established global company. · Continually growing organisation. · Excellent company benefits. · FTC Mat Cover Role for 14 months · 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues...

  • Customer Service Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline. · Diverse organisation. · Great culture and well-established global company. · Continually growing organisation. · Excellent company benefits. · FTC Mat Cover Role for 14 months · 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation...

  • Customer Service Coordinator

    5 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline.· Diverse organisation.· Great culture and well-established global company.· Continually growing organisation.· Excellent company benefits.· FTC Mat Cover Role for 14 months· 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues to succeed...

  • Customer Service Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline.· Diverse organisation.· Great culture and well-established global company.· Continually growing organisation.· Excellent company benefits.· FTC Mat Cover Role for 14 months· 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues to succeed...

  • Customer Service Coordinator

    4 days ago

    Cardiff, United Kingdom BMS Engineering Recruitment Full time

    · Innovative global manufacturer with great product pipeline. · Diverse organisation. · Great culture and well-established global company. · Continually growing organisation. · Excellent company benefits. · FTC Mat Cover Role for 14 months · 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues to...

  • Customer Service Coordinator

    5 days ago

    Cardiff, United Kingdom BMS Performance Full time

    Job Description· Innovative global manufacturer with great product pipeline.· Diverse organisation.· Great culture and well-established global company.· Continually growing organisation.· Excellent company benefits.· FTC Mat Cover Role for 14 months· 25hrs per weekTHE COMPANY: A sister company as part of a global organisation. This organisation...

  • Care Coordinator

    3 weeks ago

    Cardiff, United Kingdom Brook Street Full time

    **Care coordinator** **Full time permanent** **Monday - Friday with flexibility to assist with on call duties on a rota basis** **Mostly office based with some field work** **Cardiff** **£22,000 - £25,000** We have an excellent opportunity for an experienced care coordinator to join a successful and well-established domiciliary care service in Cardiff. As...

  • Service Coordinator

    4 days ago

    Cardiff, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Service Coordinator - Operations** **Reference no: VLA 5229580** **Pay rate £12.00 per hour PAYE** **This opening assignment is for 3 months** **Possible temp to perm position** Create a customer excellence approach & culture. Report all service concerns. Proactively communicate with customers. React to and...

  • Customer Service Coordinator

    1 hour ago

    Cardiff, United Kingdom Brook Street UK Full time

    An exciting permanent opportunity to join a leading company based on the outskirts of Cardiff close to Tongwynlais area. If you are organised, customer-focused individual this role could be perfect for you, you will be delivering an exceptional service and maintaining high standards of customer satisfaction. 30am - 5pm position on site based Monday to Friday...

  • Work Coordinator

    6 days ago

    Cardiff, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Pontprennau, Cardiff. Applicants need to be within a local travel distance to the Cardiff office. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £20,648 per annum rising to £21,438...

  • Work Coordinator

    7 days ago

    Cardiff, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Work Coordinator to join our team, based in the Cardiff office. You will be working on a full-time, permanent basis, working 40 hours per week, 8am to 5pm Monday to Friday. As our Work Coordinator, you will be able to handle a fast-paced environment which includes, administration. handling calls and scheduling a...

  • Community Volunteer Coordinator

    4 weeks ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** An exciting opportunity has arisen for committed individuals with excellent customer service skills to join our new Volunteer team anchored within Cardiff Hubs & Libraries. **About the job** You will be required to manage a team of Community Volunteer Mentors and Community Inclusion Officers anchored within the Hubs & Libraries across...

  • Business Curriculum Coordinator

    4 weeks ago

    Cardiff, United Kingdom Cardiff and Vale College Full time

    **Internal / External Vacancy** **Ref: BCC2023001** **Job Title: Business Curriculum Coordinator** **Contract: Permanent, Full Time** **Hours: 37** **Salary: £31,828 - £33,948 per annum** An exciting opportunity has arisen for a Business Curriculum Coordinator within the Commercial Services department at Cardiff and Vale College. This role will be...

  • Portfolio Coordinator

    7 days ago

    Cardiff, United Kingdom Admiral Full time

    **Closing date** **14/09/2023** An exciting opportunity has arisen to join Veygo as a Portfolio Coordinator on a permanent basis. **About Veygo** Veygo is an independent company built and owned by Admiral operating within the Admiral Pioneer business. Admiral Pioneer is a new business within Admiral Group with the objective of seeding, launching, and...

  • Work Coordinator

    4 weeks ago

    Cardiff Gate, United Kingdom Liberty Group Full time

    Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Cardiff.Applicants need to be within a local travel distance to the Cardiff office.You will be working on a full-time, permanent basis, working 40 hours per week andin return, you will receive a competitive salary of £20,648 per annum rising to £21,438 after probationary...

  • Customer Assistance Coordinator

    6 days ago

    Cardiff, United Kingdom BMS Engineering Recruitment Full time

    Location – Office based in Cardiff Products – Medical Devices / Med-tech · Diverse organisation with great culture and well-established globally Specialising in Obstetric, Vascular Assessment, Fetal & Patient Monitoring & Wound Express products into the healthcare market; NHS, private hospitals and primary care. THE ROLE: Office based job in...