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Clinical Support Worker
3 months ago
Job summary
Ogden Court aims to deliver high quality care ensuring our care is safe and effective with a focus on patient centred care. We strive to uphold our strategic objectives which are: Improving our quality, enabling our people and securing the future.
Our 21 bedded unit provides rehabilitation to a wide group of patients with varying complexities of needs. Our patients come to us following medical, surgical or orthopaedic treatment or if appropriate, directly from their own homes. We also provide palliative and end of life care.
Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.
The post involves rotation between day/night duties, full/ part time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.
Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
Main duties of the job
Implement care for patients as defined by the individualised care plan. Provide a high standard of direct care for patients. To work in a collaborative manner with all other staff working within the establish a good relationship with the patients and provide an appropriate support mechanism so the patients are able to express their needs. To ensure the patients are involved in the decision making process, communicate all relevant information regarding the needs of the patients, family and friends. To document and sign all care interventions provided. To be involved in the induction and mentoring of new staff where applicable.
Ensure effective and efficient use of all ward/department resources. Maintain a positive approach towards achievement within the team. Ensure adequate provision and maintenance of equipment. Assist with the induction of new staff and students, acting as a mentor. Act as a role model giving guidance and support to junior staff and students. Participate in problem solving that is related to your work and organisation. To ensure that patients and carers are aware of their current and ongoing health needs. To participate in and promote clinical supervision.
About us
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an Outstanding rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.
Job description
Job responsibilities
Main Duties & Responsibilities
To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care. To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence) To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal nursing care. To keep the clinical area clean and tidy maintaining a safe environment To adhere to trust infection control procedures. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN. To support relatives under the guidance of a RN. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)Management/ Organisational Responsibilities
Ensure effective and efficient use of all ward/department resources. Provide leadership to all members of the ward, promoting effective team work. Be responsible for monitoring staffing levels and the skill mix to ensure that this is appropriate to meet the needs of patients, and taking initial action to rectify any identified deficits through ward manager/modern matron. Maintain a positive approach to achievement within the team. Ensure adequate provision and maintenance of equipment. Assist with the induction of new staff and students, acting as a mentor. Act as a role model giving guidance and support to other staff and students. Participate in problem solving related to work organisation. To ensure that patients and carers are aware of their current and ongoing health needs. To participate and promote clinical supervision. Person Specification
Qualifications
Essential
Education to GCSE level Grade 5 in English and Mathematics or equivalent Care Certificate and or equivalent health care experience
Desirable
City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
Essential
Some previous experience in a nursing/Care Assistant role
Skills, abilities and knowledge
Essential
Good organisational skills Basic and computer skills Good interpersonal and communication skills Good numeracy and literacy skills
Communication
Essential
Clear oral communication Basic computer skills
Personal and People Development
Essential
Polite/courteous Caring personality Sensitive and tolerant Resilient
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills
Other
Essential
Able to make own travelling arrangements Ability to work hour shift patterns May be required to work in other community hospital's within our Trust in order to meet the needs of the service