Administrator

2 weeks ago

Rochdale, United Kingdom Rochdale Health Alliance Full time

Job summary

Provide general assistance and administration duties for Rochdale Health Alliance. Projecting a positive and friendly image to all staff within RHA and other service users, either in person, via telephone or email.

Staff Benefits:

NHS Pension Scheme Occupational Sick Pay Birthday Day off Long Service Rewarded With Additional Annual Leave

Main duties of the job

Ensure an effective and efficient administration service is provided to meet the needs of RHA and the primary care networks, and ad-hoc duties outlines by the office manager.

About us

GP practices across the Rochdale borough, who have historically worked independently, have come together to work in a federated model to improve healthcare across the Heywood, Middleton and Rochdale (HMR) neighbourhoods.

Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough, to streamline the way in which services are delivered and to contribute to the development of the wider health and social care provision across the Borough.

Retaining their own identity and autonomy, general practitioner (GP) practices will work together and support community and hospital services, including the public and voluntary sector, to ensure healthcare is coordinated for the residents of the Rochdale borough.

Each of the four localities of HMR, which include Rochdale, Heywood, Middleton and the Pennines elected GPs to represent their locality and become directors on the Board.

The Board is supported by a management team who ensure the day to day functioning of the organisation.

In a time of change for health and social care and in order to meet the needs of the public, health, social and voluntary sector providers are coming together to provide more efficient, cost effective healthcare system and to encourage and engage the public in managing their own care wherever possible. In HMR this is via the Local Care Organisation. RHA represents primary care on the board of the LCO.

Job description

Job responsibilities

Ensure an effective and efficient administration service is provided to meet the needs of RHA and the primary care networks, and ad-hoc duties outlined by the Office Manager. Undertaking minutes for several meetings. To answer telephones promptly ensuring that any in-coming lines are always covered, and calls are answered courteously and professionally. Take messages, ensuring accuracy of detail and prompt appropriate delivery. Process tasks notes, whether this be general messages or requests for referrals, action and complete. Keep regular check on emails, action and complete. Ordering of stock when required. Liaising with local hospital and borough wide services etc as required. Assisting other members of core RHA team as required. Undertake any other additional duties appropriate to the post as requested. Monitoring of clinical equipment and reporting/re-ordering missing items. Any other duties as required by the senior management team. Person Specification

Qualifications

Essential

Educated to GCSE level (Maths, English, Humanities, Sciences) or equivalent Higher National Certificate (HNC) Business Administration or equivalent / or equivalent experience

Experience

Essential

Possess expertise and capability with demonstrable experience of secretarial, specialist /administrative service

Desirable

Knowledge includes: Knowledge and / or experience of primary care NHS information governance NHS information and data quality issues

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