Team Leader

2 weeks ago


Sheffield, United Kingdom WebHelp UK Full time

Job Advert

Are you passionate about customer service? Are you ready to lead, motivate and support a team of Customer Service Advisors? We have an opportunity to join Concentrix as a Team Leader in Sheffield.

We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Are you ready to diversify your experience and further your career in the service and travel industry? Unlock endless possibilities for your future by applying today

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What you will do in this role

As a Team Leader, you will:

  • Ensure that our people perform to the highest standard delivering exceptional results
  • Manage workload in a timely and effective manner
  • Deliver on our quality and assurance initiatives
  • Analyse and present opportunities for improvement

Your qualifications and experience

Concentrix is a great match if you have:

  • Minimum of 12 months' experience in a leadership role
  • Care and nurture for our people, inspire and motivate them to deliver the best Customer Care through the use of coaching and development
  • Working in a fast paced working environment it's essential that you can deal with change at pace

If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

Experience the best version of you

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.


  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom SSP Full time

    **Team Leader** **Team Leader at Burger King - Sheffield Station**: **Everyone regardless of age starts on **£10.41 **per hour** You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes,...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Crystal People Ltd Full time

    Team Leader required in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using reports to drive...

  • Team Leader

    1 week ago


    Sheffield, United Kingdom Crystal People Ltd Full time

    Team Leader required for growing business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish yourcareer. Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Crystal People Consultancy Full time

    Team Leader required for growing business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using...

  • Team Leader

    13 hours ago


    Sheffield, United Kingdom Crystal People Consultancy Full time

    Team Leader required in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using reports to drive...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Crystal People Consultancy Full time

    Team Leader required for expanding business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment of managing an outbound team then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring...

  • Team Leader

    1 day ago


    Sheffield, United Kingdom Crystal People Consultancy Full time

    Team Leader required for growing business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career. Duties will include managing a team of agents through coaching, call monitoring and performance...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service? Are you ready to lead, motivate and support a team of Customer Service Advisors? We have an opportunity to join Concentrix as a Team Leader in Sheffield. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day —...

  • Team Leader

    2 days ago


    Sheffield, United Kingdom WHSmith Full time

    **Team Leader - District Market Coffee** We are excited to be launching our very own Brand New exclusive coffee concept **District Market Coffee** with its local links to Sheffield at the Royal Hallamshire Hospital, the standalone store will sell local brands of coffee as well as food, meeting the essential needs of the patients, visitors and staff working...

  • Team Leader

    2 days ago


    Sheffield, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a **Team Leader** to join our team based in **Sheffield.** The role of the Team Leader is to assist with contract performance, staffing, conduct and quality and standards. Patient care will be at the forefront of your mind at all times and deliver these values to the team. The Team Leader will assist on the road with the...

  • Team Leader

    6 days ago


    Sheffield, United Kingdom Lifeways Group Full time €12

    Do you love going the extra mile for people to make them feel valued and respected? Do you go out of your way to help your friends and relatives and believe that you could extend this to other people? Do you enjoy helping people no matter how small? Is it important for you to work with a friendly team caring for others? DBS Paid for by Lifeways Group ...

  • Team Leader

    1 week ago


    Sheffield, United Kingdom Target Housing Full time

    **Housing Association Team Leader** **Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 25 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence.** **If you’d like a real sense of job...

  • Team Leader

    6 days ago


    Sheffield, United Kingdom AVR GLOBAL COMPANY Full time

    Overview: We are seeking a highly motivated and experienced Team Leader to join our organization. As a Team Leader, you will be responsible for supervising and managing a team to ensure efficient operations and excellent customer service. Strong leadership skills and the ability to effectively communicate and analyze situations are essential for success in...

  • Team Leader

    7 days ago


    Sheffield, United Kingdom Card Factory Full time

    Job Introduction Location: meadowhall Contracted Hours Available: 16 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Iceland Foods Ltd. Full time

    The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country. We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In this role you...

  • Team Leader

    2 weeks ago


    Sheffield, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Team Leader

    1 week ago


    Sheffield, United Kingdom JELD-WEN, Inc. Full time

    **OUR COMPANY** JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows...

  • Team Leader

    2 days ago


    Sheffield, United Kingdom Optima Health Full time

    **Job Title**: Team Leader **Location**: Sheffield S9, based near Meadowhall with good transport links **Salary**: £23,500 - £25,000 **Contract Type**: Permanent **Hours**: Full time, Monday to Friday **About Us**The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three...

  • Team Leader

    1 week ago


    Sheffield, United Kingdom Cineworld Group Plc Full time

    **Team Leader - Sheffield**: Location Sheffield Business Area: Cineworld Cinemas Job type: Full Time Contract **Salary**: £23,000pa Job ref: 051656 Published: 32 minutes ago **_Team Leader_** If it is a little more responsibility that you are after, the Team Leader role is just for you. You and your team will be out there as the face of Cineworld,...

  • Team Leader

    1 day ago


    Sheffield, United Kingdom Coop Full time

    **Team Leader - Estate Planning** From £30,800 plus excellent benefits (Work Level 6A) Full time, 37.5 hours. Monday-Friday Hybrid working from either Sheffield, Stratford-upon-Avon, or Bristol - spending at least one day per week working from the office (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy) Due to...