Member Services Coordinator

2 months ago

Royal Leamington Spa, United Kingdom Brellis Recruitment Ltd Full time

Member Services Coordinator

Location: Leamington Spa (Hybrid Working Model)
Salary: £22K - £25K (DOE) plus excellent benefits
Hours: 35 hrs per week (9 AM - 5 PM)
Start Date: 25th November 2024

Are you organised, methodical, a great communicator and looking to join a friendly and supportive team?

We are seeking a Member Services Coordinator to work closely with the Head of Operations & Member Services, helping to develop and market a range of services to invitation only member firms. This role offers the chance to work in a collaborative and professional environment where no two days are the same.

What You'll Do:

  • Support the Development & Marketing of services to member firms, aligning with the business's Operational Plan.
  • Coordinate Specific Services, ensuring smooth delivery and satisfaction.
  • Research & Introduce New Products/Services to benefit members.
  • Collaborate with the Executive Team on various initiatives, including marketing materials, event planning, and more.
  • Assist in organising key events, including the Annual Conference & Awards.
  • Gather usage stats and prepare reports.

Who We're Looking For:

  • Excellent communicator- both written and verbal.
  • Strong organisational skillsand attention to detail.
  • Tech-savvy, with solid IT skills(familiarity with O365 is a plus).
  • Strong research & problem-solving abilities.
  • Experience with Adobe InDesign is desirable, but training can be provided.

Why This Role?

  • Participation in discretionary annual staff bonus scheme - based on company and personal performance.
  • Discretionary Christmas bonus.
  • Christmas party & other social events throughout the year.
  • Membership of a cashback scheme for essential health costs.
  • Death in service benefit - 4 x salary.
  • 27 days holiday plus bank holidays.
  • Additional holiday at Christmas to cover office closure (e.g. 2 extra days plus 2 days of holiday entitlement).
  • Hybrid working model - a balance of office-based and remote work.

To find out more or to apply contact Nicole at Brellis Recruitment.

INDH

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