Senior Digital Account Manager

Found in: Talent UK C2 - 1 week ago

London, United Kingdom Elixirr Partners LLP Full time

As the Senior Account Manager (Maternity Cover) part of your role will focus on the success of clients through digital channels and campaigns. You will be tasked with the strategic growth of key accounts through the development of professional relationships.

To be successful in the role of Senior Account Manager (Maternity Cover) you’’ draw on your experience of digital marketing, preferably gained within a Marketing Agency environment, have excellent communication skills and digital marketing channels.

This role will be based between our London and Colchester office. There is the opportunity to be full time in Colchester if you would prefer.

The Role

Strategic oversight of key accounts Growing and maximising commercial value from current and potential accounts Managing (and owning) senior client relationships. Campaign and media planning. Managing risk and opportunity. Account performance, client relations and ongoing expansion of the account. Presenting performance back to the client in review sessions. The production of appropriate project or campaign documentation (terms and conditions, schedule of works, payment schedules, production schedules, meeting agendas and minutes as required). Ensuring timesheet and other project or department reporting requirements are met. Continually look at ways to improve customer satisfaction, communication, quality assurance and customer retention. Attending Account Review meetings providing feedback on the opportunities and risks on their assigned accounts. Updating the CRM to include the relevant sales information allowing the appropriate reports to be produced. Attending pitches, client meetings and workshops as required.

The Person

Possess excellent communication and interpersonal skills. Essential experience of Digital Marketing, gained in an agency environment. Excellent organisational and time management skills. Managed multiple campaigns successfully. Proven experience in the production of both commercial and project documentation (terms and conditions, statements of work, schedule of works, project plans, meeting minutes, agendas, etc). Previous agency experience essential

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