Concierge Host

4 weeks ago


London, United Kingdom Sodexo Full time
Job Introduction

The purpose of the Concierge   Host role in London   EC4M 5SB is to support the client brand by providing a highly efficient and professional guest service experience to the client business.  Further, to ensure that requests for all meeting room reservations, hospitality events and training are processed and overseen with accuracy and attention to detail so that both internal and external clients are provided with an excellent and memorable experience from start to finish. 

What you’ll do: 

  • Providing our clients and guests with a professional, warm and welcoming service 

  • Preparing the client floor for the day, regularly checking meeting rooms are ready to be used 

  • Overseeing ordering and delivery of hospitality to all meetings and events 

  • Supporting Reception team in booking meeting rooms and events on-line and via telephone 

  • Answering and operating client switchboard calls 

  • Booking hospitality events and liaising with hospitality provider to place orders  

  • Ordering hospitality consumables from Sodexo nominated suppliers 

  • Basic troubleshooting of issues with meeting room equipment and escalating to client support team when required 

  • Logging and closing off tasks on client facilities helpdesk portal 

  • Liaising with relevant support teams to clear away and set-up between meetings 

  • Working closely with client security management to support visitor and staff access requirement when necessary 

  • Liaising with the building’s reception team to announce, meet and greet external guests 

  • Supporting hospitality teams through busy periods as required 

  • Logging Facilities incidents on Client Helpdesk Portal 

  • First aider (full training provided) 

  • Working Knowledge of Client and Sodexo SharePoint space, and other software packages that support the business function  

What you bring:  

  • Ability to multi skill and make decision in a fast-paced environment when necessary 

  • Knowledge and experience with Office 365, Outlook and Sharepoint

  • Works well within a small team 

  • Attention to detail 

  • Effective communication 

  • Excellent telephone etiquette 

  • Excellent time management  

  • Good prioritisation skills 

  • Happy to use initiative 

  • Ability to work flexible shifts 

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment  
  • Competitive compensation  
  • Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description
  • Concierge Host
  • Monday - Friday  
  • 40 Hours per week
  • £;per hour + Sodexo Benefits
  • Full uniform and training provided
  • Free parking onsite
  • 20 days annual leave increasing to 25 with servic e  
  • Cycle to work scheme
  • Life assurance
  • Company pension scheme
  • Eye care vouchers
  • Employee assistance program with counselling and life advice supports
  • Family leave options
  • Shopping Discounts
  • Training, development, and progression opportunities
  • Refer a friend scheme (Talent Spotters)
  • Online Recognition Scheme (Reward Hub)
  • Check your local transport links here :  - the destination you should input is  EC4M 5SB

  • Concierge Host

    2 days ago


    London, United Kingdom Holmes Hotel London, United Kingdom Full time

    **Department**: Concierge & Porters **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9075 **Date Posted**:12 July At Holmes Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 118 bedrooms at Holmes Hotel, our **Concierge...

  • Welcome Host Concierge

    2 months ago


    London, United Kingdom Wilson James Full time

    Do you have a passion for luxury customer service and a desire to work as part of a global brand? Are you looking for a ‘Topflight' luxury career that commands impeccable client service skills within the corporate security arena? Wilson James are delighted to present the opportunity to join the team as a Luxury Concierge at one of our highly esteemed...


  • London, United Kingdom Pertemps Network Group Full time

    **Job Description**: Role: Hospitality Host/ Concierge **Salary**: £24,000- £26,000 Location: Canary Wharf Hours of work: 40 hours per week About the role: This is an excellent opportunity to work for a highly reputable Property Management Company, operating all around the UK. You will be working across a modern & luxury apartment development. If you come...

  • Part-time Concierge

    2 weeks ago


    London, United Kingdom The Recruitment Lounge Ltd Full time

    4 on 4 off, Part-time (8-hour days), Residential Concierge Host (Resident Host) Do you have customer service written in your DNA? Do you currently work as a Resident Host (days or nights) but your efforts for going above and beyond go un-noticed? Or perhaps you are currently studying or have other commitments so are looking for a role with stability but...


  • London, United Kingdom The Recruitment Lounge Ltd Full time

    4 on 4 off, Part-time (8-hour days), Residential Concierge Host (Resident Host) Do you have customer service written in your DNA? Do you currently work as a Resident Host (days or nights) but your efforts for going above and beyond go un-noticed? A company that believes in offering the most elite of service to its customers, exceeding all expectations ...


  • London, United Kingdom Selfridges Full time

    **Concierge Hospitality Host**: **Job Introduction**: Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to...

  • Concierge

    3 weeks ago


    London, United Kingdom Edwardian Hotels London Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Concierge Host

    2 weeks ago


    London, United Kingdom Park Plaza Full time

    **Department**: Concierge & Porters **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9183 **Date Posted**:25 July


  • London, United Kingdom Clermont Group Ltd Full time

    Welcoming guests when entering the premises - Concierge and hosting - Ensuring the front hall is never left unattended - To be the first point of contact for tenants and guests - Pre-registering guests to enhance security and promoting the importance of this within the office - To work with facilities to input new ideas and initiatives to enhance the...

  • Concierge

    2 months ago


    London, United Kingdom Edwardian Hotels London Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Corporate Concierge

    3 weeks ago


    London, United Kingdom Portico Full time

    Portico are currently on the lookout for a Corporate Concierge, to join our team based at a prestigious bank in central London.Our Concierge will leave all guests and colleagues with a positive and lasting impression of the bank, as the market leader in visitor experience and service excellence. The role of Concierge is to ensure that the highest level of...

  • Concierge

    1 week ago


    London, United Kingdom Wilson James Full time

    **Wilson James have been raising standards in Front of House, security, construction logistics, aviation passenger services, and technology for over 30 years. With 5,000 employees and a presence across over 300 customer sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service...


  • London, United Kingdom Finance Full time

    **_Become a Londoner _** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _ - We are seeking hospitality...

  • Concierge

    2 weeks ago


    London, United Kingdom ISS Facility services Full time

    **Concierge - Temporary role for 2 months** **Shift 2 - Monday to Friday - 12.30pm to 6pm - 25hrs per week - 30 min unpaid break** We are seeking a qualified customer service professional to function as an Experience Host for our office in London. Within the position of Concierge, you will be working as part of the Facilities Management team, curating a...

  • Concierge Host

    3 weeks ago


    London, United Kingdom Sodexo Full time

    The purpose of the Concierge Host role in London EC4M 5SB is to support the client brand by providing a highly efficient and professional guest service experience to the client business.  Further, to ensure that requests for all meeting room reservations, hospitality events and training are processed and overseen with accuracy and attention to detail so...

  • Host

    1 month ago


    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Concierge Host

    4 weeks ago


    London, United Kingdom Sodexo Full time

    Job Introduction The purpose of the **Concierge** **Host** role in **London** **EC4M 5SB** is to support the client brand by providing a highly efficient and professional guest service experience to the client business. Further, to ensure that requests for all meeting room reservations, hospitality events and training are processed and overseen with accuracy...

  • Night Concierge

    1 week ago


    London, United Kingdom Finance Full time

    **_Become a Londoner _** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _ - We are seeking hospitality...


  • London, United Kingdom British Heart Foundation Full time

    We have an exciting opportunity for a new Workplace Host/Concierge at our head office in London. Based at our head office near Camden, you’ll act as an ambassador of the British Heart Foundation (BHF) for all staff and visitors to our London office. With enthusiasm, confidence and a natural flair for people support, you’ll assist the Facilities...


  • London, United Kingdom Selfridges Full time

    Job Introduction Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you...